Counter Sales Representative

Sonepar USA Inc; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings

Development programs

Shareholder opportunity

Disability insurance

Life insurance

Wellness program

Gym reimbursement

EAP

Job summary

Crawford Electric Supply in Laredo, TX is seeking a Counter Sales Associate to help contractors and customers select the right electrical products, price items accurately, and process orders efficiently in a fast-paced environment. You will provide product information, estimate delivery dates, pull and load materials, and promote branch promotions while delivering friendly, reliable service.

The role requires good math, communication, and basic computer skills, with physical tasks including

Qualifications

• Effective interpersonal communication required.
• Basic math skills including operations with various units.
• Able to read and interpret safety rules and manuals.
• Basic computer skills including Microsoft Office.
• Basic electrical product knowledge.
• Six months or more related experience.
• High school diploma or equivalent.
• Ability to lift up to 30 pounds.

Responsibilities

• Identify customer needs by understanding products and catalogs.
• Use Eclipse program for pricing and order entry.
• Prepare cash or charge tickets with IDs and records.
• Estimate delivery date based on schedule.
• Pull and load customer materials.
• Handle difficult customers diplomatically; request management help as needed.
• Resolve order problems and complaints promptly.
• Describe or demonstrate products with samples or catalogs.
• Sell and promote branch promotions as directed.

Skills

Interpersonal communication

Math proficiency

Reading & interpreting documents

Microsoft Office

Electrical product knowledge

Retail experience

Lifting up to 30 pounds

Six months related experience

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Vendor catalogs

Job description

There's a Place for You at Crawford Electric Supply.

Crawford Electric Supply is more than a job. You are investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford offers electrical products and services to contractors, ensuring that electricity reaches offices, homes, factories, and other buildings. We operate throughout the southeast region of the United States and are part of the Sonepar group, the world's largest electrical distributor with over 45,000 associates worldwide.

Being "Powered by Difference" means we respect and value diverse perspectives. Crawford offers a supportive culture and great benefits, and as part of the larger Sonepar group, we can provide exciting opportunities to grow your career.

Position

Counter Sales Associate

Location

Laredo, TX

About Crawford

If you are looking for a company that is committed to building a relationship with you, encourages having fun at work, is powered by difference, and is passionate about your future, it is time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just a supplier. Everyday associates provide the best customer experience while offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability by truly living up to the company motto, "Whatever it Takes!" Through our mindset competencies below:

• Adapt: Effectively embrace new situations and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self‑improve

Responsibilities

• Determine the type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
• Utilize Eclipse program for pricing structure and order entry.
• Prepare cash or charge sales tickets with required ID and processing information in a timely manner and follow up with all specific record‑keeping requirements.
• Estimate date of delivery based on knowledge of company delivery schedule.
• Pull and load customer materials as necessary.
• Handle difficulties with customers and coworkers with diplomacy and seek assistance from management when needed.
• Resolve customer order problems and complaints promptly.
• Describe or demonstrate products using samples or catalogs showing features and benefits.
• Sell and promote branch and company‑wide special promotions as directed.

Qualifications

• Effective interpersonal communication skills.
• Ability to perform math functions associated with the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and metric scales.
• Ability to calculate amounts such as discounts, interest, and commissions.
• Ability to read and interpret documents such as safety rules, technical or general business publications.
• Basic computer skills including Microsoft Office products.
• Basic electrical product knowledge.
• Six months or more of related experience.
• High school diploma or equivalent.
• Manual dexterity for handling small parts.
• Ability to lift up to 30 pounds.

Environment

• Job duties may require frequent standing and occasional need to lift or move up to 50 pounds.
• May encounter extreme hot or cold climates and dusty conditions while pulling product orders.
• May be required to perform annual physical inventory.
• Monday‑Friday 7am‑5pm.

Note

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer.

What We Offer You

We offer great family‑friendly benefits to full‑time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer‑paid short‑ and long‑term disability
• Employer‑paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military‑friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Ready to join the fun? Apply today and become part of the Crawford Crew - where we work hard, laugh often, and always have a spark to share!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or email [e-mail].

EEO Is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non‑Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.