Counter Sales Representative

Airgas, Inc.; Rockford (IL); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Comprehensive benefits

Paid childbirth leave

401(k) with match

Paid holidays

Tuition assistance

Airgas scholarship

Job summary

Airgas, Inc. in Rockford, IL is seeking a Counter Sales Associate to balance high-energy customer interactions with operational support. You will advise customers on industrial, medical, and specialty gases, welding equipment, and supplies, while handling orders and maintaining showroom displays.

The role emphasizes excellent customer service, accuracy in paperwork, and teamwork. Benefits include comprehensive family benefits, 401(k) with company match, and opportunities for career growth.

Qualifications

• HS Diploma or equivalent.
• Excellent customer service skills in fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Occasional overtime availability.

Responsibilities

• Advise customers on tools and materials for projects.
• Partner with customers to identify best products and procedures.
• Enter orders and process transactions accurately.
• Coordinate cylinder movement and pallet organization.
• Maintain showroom displays and stock shelves.

Skills

Customer service

Attention to detail

Overtime availability

Education

HS Diploma

Job description

Counter Sales Representative (Open)

Location: Rockford, IL - Linden Rd - Filling industrial

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We respect, honor and value diversity.

Recruiter: Matt McCain / [e-mail] / 470-234-2065

• Monday thru Friday, 7:30-4pm hours.

• Pay range - $22-24/hr

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer a 14-week paid childbirth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment.

We're looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you!

A Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work.

• Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.

• Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships.

• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.

• Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.

• Manages order entry and processes transactions; assists the team with the reconciliation of deposits.

• Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.

• Contributes to an outgoing call strategy to support the continued growth and success of the branch.

• Coordinates the transfer of merchandise between locations to meet customer needs.

• Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.

• Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.

• Coordinate cylinder movement and pallet organization

Required Qualifications

• HS Diploma or equivalent required.

• Excellent customer service skills and the ability to thrive in a fast-paced setting.

• Experience in industrial retail, inside sales, or inventory control is a plus.

• Attention to detail in handling transactions.

• Availability for occasional overtime when the team needs extra support.

Preferred Qualifications

• 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).

Benefits

We care about and support our Airgas Families. This includes medical, dental, vision, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer a 401(k) plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement for eligibility.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation, please contact us by email at [e-mail].

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