Counter Sales Representative

Johnstone Supply, The Balsan Group; Norristown (Montgomery County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the HVAC/R industry is seeking a dedicated Counter Sales Associate to provide exceptional customer service. The role involves assisting customers, processing sales, and maintaining a clean showroom. Ideal candidates have experience in counter sales and strong communication skills. Join a team that values growth and teamwork!

Benefits

Competitive Base Salary + Performance Bonuses

Health, Dental, and Vision Coverage

401(k) with Company Match

Paid Holidays & Generous PTO

Opportunities for Professional Growth and Development

Qualifications

• Prior experience in counter sales, preferably in HVAC/R.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet and assist walk-in customers and handle incoming calls.
• Process sales orders, returns, and warranties efficiently.
• Collaborate with the warehouse team for order fulfillment.

Skills

Communication

Interpersonal Skills

Problem-Solving

Tools

Point-of-Sale Systems

Basic Computer Applications

Job description

Are you passionate about providing top-notch customer service and have a knack for HVAC/R products? Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC/R needs and ensuring a seamless sales experience.

Why You’ll Love Working With Us:

1. Competitive Base Salary + Performance Bonuses
2. Health, Dental, and Vision Coverage
3. 401(k) with Company Match
4. Paid Holidays & Generous PTO
5. Opportunities for Professional Growth and Development

Your Day-to-Day:

1. Greet and assist walk-in customers and handle incoming calls professionally
2. Provide accurate information on product availability, pricing, and specifications
3. Process sales orders, returns, and warranties efficiently
4. Maintain a clean and organized counter area and showroom
5. Collaborate with the warehouse team to ensure timely order fulfillment
6. Stay updated on new products and industry trends to better assist customers

You’re a Great Fit If You:

1. Have prior experience in counter sales, preferably in the HVAC/R industry
2. Possess strong communication and interpersonal skills
3. Are proficient with point-of-sale systems and basic computer applications
4. Can lift up to 50 lbs and are comfortable standing for extended periods
5. Demonstrate a proactive approach to problem-solving and customer service

This is a fantastic opportunity for individuals looking to build a career in the HVAC/R industry with a company that values teamwork, dedication, and excellence.