Counter Sales Representative

United Electric Supply

New Castle (DE)

On-site

USD 36,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) and Stock Ownership

Paid Vacation and holidays

Educational Benefits

Wellness Programs

Work/Life Balance

Commission Eligibility

Job summary

United Electric Supply is seeking a customer-focused Counter Sales Representative to be the first point of contact for customers, assist with product inquiries, and process in-person orders at the counter.

You will maintain a clean and organized counter area, manage inventory levels, and support the sales team’s goals through strong product knowledge and excellent customer service.

Qualifications

Excellent interpersonal and communication skills, both written and verbal.
Ability to handle multiple tasks and collaborate within a multi-functional team.
Detail oriented, organized and tenacious.
Team player who works with others to achieve company goals.
Strong time-management and organizational skills.
Ability to learn our ERP system.

Responsibilities

Verify shipment of goods received from branch transfers and packing slips.
Organize and stock warehouse shelves with incoming materials and supplies.
Maintain clean, orderly, and safe stock area.
Participate in cycle counting at the branch.
Provide accurate information to customers at the sales counter or via phone.
Price, quote, and sell appropriate products; assist with bids on material.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Detail-oriented

Organized

Time management

Team player

ERP proficiency

Self-motivated

Customer service

Education

High School Diploma

Tools

ERP system

Job description

United Electric Supply Co. Inc. is a nationally recognized, 100% employee‑owned company that is a large multi‑regional supplier of electrical products and advanced services for the construction and industrial markets. United Electric offers a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro‑mechanical and energy solutions. With over 300 employees, United Electric is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, Virginia and New York.

Position Summary

We are seeking a customer‑focused and detail‑oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, assisting with product inquiries, in‑person order processing, and providing expert product advice. Strong communication skills and the ability to build customer relationships are essential for success. This position also involves maintaining a clean, organized counter area, managing inventory levels, and supporting the overall goals of the sales team.

Position Responsibilities

Verify shipment of goods received from branch transfers and packing slips.
Organize and stock warehouse shelves with incoming materials and supplies.
Maintain clean, orderly, and safe stock area.
Participate in the cycle counting efforts at the branch.
Provide insightful, accurate, detailed information to customers’ questions or problems. Always greet customers at the sales counter or through incoming telephone calls.
Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material.
Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.
Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.
Ensure the counter area is kept clean, orderly and safe.
Solve customer problems tactfully and promptly.
Awareness of all new product information and promotions through vendor– and company‑sponsored Lunch and Learns, upon availability.
Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
Work closely with all internal departments, combining individual efforts to better serve the customer.

This is a Safety Sensitive Position

May be required to operate powered industrial trucks.
Must be able to lift 50 lbs. several times a day, bend, twist, and climb.
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensuring that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
Complete an accident/incident report for any safety and/or health infractions that occur or are witnessed.

Commitment to Safety

Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensuring that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
Complete an accident/incident report for any safety and/or health infractions that occurs or are witnessed.
Support all United Electric health, safety, and environmental policies for all employees within your branch.

Qualifications

Excellent interpersonal and communication skills – both written and verbal.
Ability to effectively handle multiple tasks and collaborate within a multi‑functional team.
Detail oriented, organized, consistent and tenacious.
A team player – work together with others to accomplish common goals of the company.
Organized with strong time‑management skills.
Ability to learn our ERP system.
Industry product knowledge beneficial.
Self‑motivated and self‑starter.
Minimum High School Diploma.
Customer Service Training/Experience is preferred.

Compensation & Benefits