Counter Sales Representative

Crescent Electric Supply Company; Martinsville (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Flexible spending accounts

Paid time off

Job summary

Womack Electric Supply Company is seeking a Counter Sales Representative to assist customers in person and by phone, process orders, and support internal teams. You will help customers find products, answer questions, and ensure timely fulfillment of requests.

The role emphasizes strong communication, problem-solving, and knowledge of electrical products to meet customer needs and drive sales in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in wholesale electrical distribution preferred.
• Strong communication and customer-service skills.

Responsibilities

• Assist customers in person and over the phone.
• Enter orders in the system, review and pull orders.
• Provide prompt, professional service to ensure customer needs are met.

Skills

Customer service

Sales experience

Wholesale knowledge

Education

High school diploma or GED

Job description

As a Counter Sales Representative, you will be responsible for assisting customers in person and over the phone, entering orders in system, reviewing and pulling orders, and ensuring customers’ needs are met in a professional and timely fashion.

Primary Duties

• Assist and resolve customer requests and/or problems in a prompt and professional manner.
• Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available.
• Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques. Keep up to date on market trends, new products and the application of those products.
• Back up and support inside sales representatives and warehouse personnel as necessary.

Qualifications

• High school diploma or general education degree (GED).
• Previous wholesale electrical distribution product knowledge and sales experience preferred.

Physical Demands

Often standing, walking, bending, reaching, climbing, and stooping. Occasional sitting, talking/hearing. The use of hands/fingers are often needed.

Lifting And Carrying Physical Demands

• Continuous lifting and carrying 1-20 lbs.
• Frequent lifting and carrying 21-50 lbs.
• Occasional lifting and carrying 51-100 lbs. Assistance of a buddy-lift or a mechanical device is advised.

Vision Requirements For Driving Equipment And Company Vehicles Include

• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Total Rewards And Benefits

Womack Electric's compensation package includes an array of top-tier benefit options, including:

• Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

Family Owned. Culture of Quality. Opportunities to Advance.

Womack is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Womack, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let’s serve together. Let’s power our communities together. Let’s become THE industry leaders together.

Womack Electric Supply Company is proudly an Equal Opportunity Employer. Womack Electric Supply does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Womack Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Womack Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail].