Counter Sales - Warehouse Associate

Crescent Electric Supply Company; City of Rochester (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) plan

Paid time off (PTO)

Company-paid life insurance and short-term disability

Job summary

Crescent Electric Supply Company is seeking a Counter Sales Representative in Rochester, NY. The successful candidate will assist customers in person and over the phone, enter orders, and ensure professional customer service.

This role requires product knowledge and sales experience, with responsibilities including resolving customer issues and supporting inside sales. Benefits include health coverage, 401(k), and paid time off.

Qualifications

• High school diploma or general education degree (GED) required.
• Previous wholesale electrical distribution product knowledge and sales experience preferred.

Responsibilities

• Assist and resolve customer requests and/or problems promptly.
• Sell products and services, and offer up-sell products.
• Continuously develop knowledge of Crescent product inventory.

Skills

Product knowledge

Customer service

Sales experience

Education

High school diploma or GED

Job description

Role Overview

As a Counter Sales Representative, you will assist customers in person and over the phone, enter orders into the system, review and pull orders, and ensure customers’ needs are met in a professional and timely fashion.

Responsibilities

• Assist and resolve customer requests and/or problems promptly and professionally.
• Sell products and services, offer add‑on and up‑sell products, and suggest alternative products when a customer‑requested product is not available.
• Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.
• Stay up to date on market trends, new products, and the application of those products.
• Back up and support inside sales representatives and warehouse personnel as necessary.

Qualifications

• High school diploma or general education degree (GED).
• Previous wholesale electrical distribution product knowledge and sales experience preferred.

Physical Demands & Vision Requirements

• Often standing, walking, bending, reaching, climbing, and stooping.
• Occasional sitting, talking/hearing; use of hands/fingers often needed.
• Lifting and carrying 1–20 lbs continuously; 21–50 lbs frequently; 51–100 lbs occasionally; assistance of a buddy‑lift or mechanical device advised.
• Vision: close vision (clear at 20 inches or less), distance vision (clear at 20 feet or more), peripheral vision, depth perception (three‑dimensional vision).

Total Rewards & Benefits

• Health, dental, vision coverage.
• 401(k) plan.
• Flexible spending accounts.
• Company‑paid life insurance, short‑term disability, long‑term care, and Employee Assistance Program.
• Paid time off (PTO) and company‑paid holidays.
• Supplemental life insurance, hospital indemnity, accident, and critical illness benefits with cancer coverage.
• Eligibility for benefits begins the first of the month following 30 days of employment.
• Employees 21 years or older are automatically enrolled in the company’s 401(k) plan after 90 days of employment.

Equal Opportunity Employer Statement

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. We do not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran or military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law. Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served. Crescent Electric is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail].