Counter Sales Representative

Graybar Electric Company, Inc.; Grand Forks (ND); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) with company match

Paid vacation and sick days

Paid holidays

Job summary

Graybar is hiring a Counter Sales Representative in Grand Forks, ND. You will be a face-to-face contact for customers, selling merchandise and handling will-call orders. Expect to learn a wide range of products and provide expert assistance in-store.

Typical shift is Monday–Friday, 7:00am–4:00pm, with compensation starting at $21.00 per hour depending on experience. Graybar emphasizes employee ownership and strong benefits across locations.

Qualifications

• Experience in customer service or retail environments is preferred.
• Strong communication skills to understand customer needs.
• Ability to perform physical tasks in a warehouse setting.
• Familiarity with safety PPE and equipment operation is expected.

Responsibilities

• Learn Graybar’s products through self-study, training classes, and on-the-job learning.
• Place, arrange and maintain merchandise in counter area.
• Sell merchandise to walk-in customers and manage will-call (pickup) orders.
• Provide exemplary customer service.
• Be active in the warehouse.

Skills

Customer service

Communication

Warehouse work

Safety PPE

Experience preferred

Tools

Warehouse equipment

PPE safety gear

Job description

More than a job - a career. As a Counter Sales Representative, you serve as a key face‑to‑face contact for our customers. You will sell merchandise to walk‑in customers as well as service will‑call orders. Counter Sales Representatives at Graybar are known as being product experts, so you will also learn about the wide variety of products we offer and how to assist customers with their needs.

Work Shift and Hours: Monday - Friday, 7:00am - 4:00pm

Compensation Details: The expected pay rate for this position is starting at $21.00 per hour depending on experience.

In this role you will:

• Learn Graybar’s products through self‑study, training classes, and on‑the‑job learning
• Place, arrange and maintain merchandise in counter area
• Sell merchandise to walk‑in customers and manage will‑call (pickup) orders
• Provide exemplary customer service
• Be active in the warehouse

What you bring to the table:

• Enthusiasm for customer service
• Ability to communicate well with customers to understand their needs
• Ability to perform the physical requirements necessary to work in a warehouse environment
• Safely operate warehouse equipment and proper use of PPE
• 2+ years experience preferred

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full‑time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever‑changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled

Equal Opportunity Employer/Vet/Disabled

Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.