Counter Sales Representative

MRC Global US Inc; Ferndale (WA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Vacation

Vacation purchase program

Employee assistance program

Job summary

MRC Global US Inc in Ferndale, WA is seeking a detail-oriented Warehouse Order Entry Clerk to process orders received electronically, by phone, or in person and enter them into SIMS. The role emphasizes accuracy in pricing, purchases, and vendor coordination.

You will support inventory control, maintain records, and help ensure OSHA safety compliance while assisting in warehouse duties as needed.

Qualifications

• Customer service mindset with strong math and analytical abilities.
• Ability to learn MRC Global software and scanning processes.
• Forklift certification and operation knowledge preferred.

Responsibilities

• Enter and maintain purchase orders, customer orders, and price quotes.
• Expedite material proactively or on request from customers or branches.
• Maintain price lists, contracts, and discounts in the system.
• Prepare shipping documents for UPS, LTL, SH, or Air shipments.
• Assemble customer orders from stock and prepare them for delivery.

Skills

Customer service mindset

Time management

Analytical skills

Interpersonal skills

Organizational skills

Math skills

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Responsible for processing orders received electronically, by telephone, or personally from customers or company employees, and entering them into SIMS. Orders may include a company-wide range of products, such as pipes, valves, fittings, and electrical products. Also, miscellaneous admin functions and miscellaneous warehouse duties as needed.

Salary Range

$24.50 - $28.00, depending on position qualifications, job-related skills and experience, education, certifications, and geographic location.

Benefits

• Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings.

Responsibilities

• Individual must be able to perform the essential duties with or without reasonable accommodation.
• Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
• Monitor both proactive and customer-driven expediting of material.
• Maintain knowledge of current price levels of material.
• Update contracts and price lists as needed.
• Obtain price quotes from vendors for resale to customers.
• Answer immediate and periodic requests from internal and external customers and branches pertaining to the sales functions, including warehouse errors, shortages, and damaged and wrong material.
• Transfer or remove excess and/or dead stock from branches.
• Set up the correct description of all inventory items.
• Add new inventory to the system as needed.
• Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Handle confidential information related to product and resale costs.
• Unload material, tools, and equipment from vendor trucks.
• Inspect material for minimum MRC Global quality requirements.
• Maintain site inventory by assisting in inventory audits.
• Stock and transfer material, tools, and equipment to the appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bin location, size, type, style, and length.
• Mark the material with the correct identifying information.
• Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements.
• Pull orders for delivery and stock-to-stock transfer.
• Load onto the correct truck or transfer to the packing area using a forklift.
• Prepare documentation for UPS, LTL, SH, or Air shipments.
• Enter appropriate inventory (incoming and outgoing) information into MRC Global specific software, as needed.
• Maintain warehouse cleanliness in compliance with OSHA and MRC Global safety policies.
• Take reasonable care for the safety and health of yourself and others.
• Report workplace hazards, injuries, or illnesses immediately.
• Perform other departmental duties or projects as assigned.

Qualifications

• Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
• High school diploma or a GED (General Education Degree).
• Two years of warehouse experience, either with MRC Global or with a similar work environment.
• Must have a current, valid driver’s license and acceptable record at all times.
• Thorough knowledge of material and products offered by MRC Global and general knowledge of pricing for PVF materials.
• Ability to learn MRC Global specific software and scanning.
• Ability to become certified on and adequately operate forklift trucks, overhead cranes, and other warehouse equipment.
• Strong working knowledge of Microsoft Excel.
• Customer service mindset, strong reasoning, math and analytical skills, organizational, and time management.
• Ability to establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
• Ability to understand and comply with MRC guidelines and expectations, to include MRC Global’s Code of Conduct and Conflict of Interest guidelines.

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

California Employee Data Collection Notice

At MRC Global, you can build a satisfying career, while making a difference. You’ll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you’ll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. MRC Global offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At MRC Global, we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company’s culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.