Counter Sales Representative

US LBM; Carson City (NV); On-site; USD 30,000 - 39,000; Full time

Job summary

Homewood & Meeks, a division of US LBM, is seeking a Counter Sales Representative to assist customers and contractors in a retail setting. You will handle orders, answer questions, and process payments while maintaining a clean showroom and accurate records.

The role requires strong customer service, basic math, and the ability to multitask in a fast-paced environment. Some locations may involve forklift operation after training and safety compliance.

Qualifications

• High School Diploma or GED required.
• 1-3 years of building material knowledge and sales experience preferred.

Responsibilities

• Greet and assist customers; answer questions on merchandise, pricing, promotions, and deliveries.
• Process sales at the register; accept payments and issue receipts.
• Create invoices, work orders, and sales tickets; manage pricing and refunds with supervisor approval.
• Assist with stock, displays, and showroom cleanliness; maintain accurate records.
• Operate forklifts and other material handling equipment after training.
• Attend trainings and location-specific services as needed; cut keys, mix paint, or cut glass if required.

Skills

Customer service

Communication

Detail oriented

Multi-tasking

Math skills

Read blueprints

MS Office

Vendor knowledge

Education

High School Diploma or GED

Tools

Trend system

Microsoft Office

Job description

Homewood & Meeks, a Division of US LBM, We’re all about teamwork! All positions are hands-on and we band together when necessary.

• We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate.

• We are a relaxed atmosphere. This is not a suit-and-tie environment.

• We care about our communities. USLBM, our divisions and associates are committed to contributing to the communities where we live and work.

• We work hard! We are a continuous improvement-driven organization, and we are focused on keeping organized and on task.

• We’re built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work.

A Brief Overview
The Counter Sales Representative is responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment for customer orders. This position typically works in a retail environment.

Pay Range: $22.00 - $28.00/hour

What you will do

• Greet and interact positively with customers; respond to questions regarding merchandise, product location, pricing, promotions, product selection, order placement, quotations, complaints, and scheduling of deliveries and installations, and provide customer follow-up as needed.
• Facilitate product selection for scheduled and walk-in showroom customers, using appropriate forms and processes to ensure consistent and accurate records of selections.
• Process customer sales through the cash register, receiving payment by cash, check, credit card, voucher, automatic debit, or other approved methods in accordance with company procedures; maintain proper cash levels and compute and record transaction totals.
• Create accurate and complete invoices, work orders, and sales tickets; code and enter customer orders, pricing information, and other required data into the computer system, and issue refunds or credits with manager approval when necessary.
• Purchase special-order products and obtain information regarding product pricing, specifications, uses, and availability.
• Maintain the appearance, organization, and physical integrity of the showroom, including doors, floors, windows, ceilings, restrooms, and workstations; clean and dust products and displays, maintain stock levels on the sales floor and in the stockroom, and assist with physical inventory.
• Bag, box, wrap, and prepare merchandise and customer packages as necessary.
• May assist with yard and warehouse operations, including receiving, returns, stocking, and organization, and may safely operate forklifts, company vehicles, and other material handling equipment after completing required training and authorization, in accordance with company policies and applicable regulations.
• Attend assigned training and meetings to maintain and expand knowledge of the full product offering and may perform location-specific services as needed, including cutting keys, mixing paint, and cutting glass.
• May be required to safely operate forklifts, company vehicles, and other material handling equipment after completing required training and authorization, in accordance with company policies and applicable regulations.
• May assist with yard and warehouse operations, including receiving, returns, stocking, and organization.
• May perform location-specific services as needed (including cutting keys, mixing paint, and cutting glass).

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company’s commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 1-3 years of building material knowledge and sales experience preferred.

Skills and Abilities

• Commitment to providing excellent customer service, strong oral and written communication skills.
• Maintenance of professional demeanor. Must be detail oriented and highly observant.
• Must be able to multi-task.
• Must possess good mathematic skills. Able to use a calculator and computers.
• Knowledge of building materials, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills, vendor knowledge, ability to read, write and perform basic mathematical calculations and excellent oral and written communication skills.
• Ability to read and understand blueprints.
• Should be familiar with computer, printer, telephone, copy machine, fax machine, engineer’s scale/ruler, mechanical tools, inventory, and inventory control.
• Must be able to drive and walk throughout yards, plants and offices, computer literate with Microsoft Office products and Trend system.
• Ability to work Saturday and evening schedules as required.

Licenses and Certifications

• Valid driver’s license and acceptable motor vehicle record may be required based on location and job responsibilities.

Additional Potential Opportunities based on experience:

• Counter Sales Lead

Homewood & Meeks, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.