Counter Sales Representative

Ferguson Enterprises, Inc.; Aurora, City of Rochester (IL, CO, NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Counter Sales Representative, where your role will be pivotal in providing exceptional customer service and support in a dynamic environment. You'll engage with customers, helping them choose the right products while also managing warehouse responsibilities. This position offers competitive pay and a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth. Be part of a community that values well-being and fosters a culture of support and development, making a meaningful impact in the lives of our customers and associates alike.

Benefits

Competitive compensation

Hourly bonus potential

Medical, Dental, Vision Insurance

401(K) with company match

Paid time off

Employee Assistance Programs

Associate discounts

Community involvement opportunities

Opportunities for growth and advancement

Qualifications

• 3-5 years experience preferred in sales or customer service roles.
• Basic knowledge of products and general computer skills required.

Responsibilities

• Provide advice to customers on product selection and needs.
• Safely operate a forklift and prepare orders for pickup.

Skills

Customer Service

Communication Skills

General Math Skills

Decision Making

Ability to Learn

Education

High School Diploma

Tools

Microsoft Office

RF Devices

Forklift

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative. This is a Dual Role so you will have responsibilities in the warehouse as well.

Starting at $22/hr

Schedule M - F 7am - 4pm overtime as needed

The PERKS of working for Ferguson:

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Safely operate a forklift to pull and prepare outbound customer orders.
• Build, wrap, sort, and transport pallets and packages.
• Use technology like RF devices to sort, scan, and prepare orders.
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)

Qualifications:

• 3-5 years experience preferred
• Basic knowledge of products is preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift items that weigh up to 50lbs regularly.
• Ability to lift, load, and deliver merchandise
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!