Counter Sales Rep

Industrial Metal Supply Co; Phoenix (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Medical plans

Dental options

Vision through EyeMed

401(k) with company match

Life and AD&D & EAP

Job summary

Industrial Metal Supply Co in Phoenix, AZ is seeking a Counter Sales Associate to join our fast-paced, customer-facing store team. You will meet customer needs, quote and fulfill orders, and help maintain a neat, organized environment with strong product knowledge.

You will learn IMS brand standards, work with the warehouse team, and use POS software daily. Bilingual English/Spanish is a plus; training provided.

Qualifications

• Excellent customer service and communication skills.
• Willing to work in a fast-paced retail setting.
• Bilingual in English and Spanish is a plus.
• No prior metal knowledge required; training provided.

Responsibilities

• Assist customers and meet their needs while upholding IMS brand standards.
• Stock, handle transactions, and keep store clean and organized.
• Use POS software to quote, order, and fulfill customer needs.
• Learn measurement tools when required (tape measure, calipers, micrometers).

Skills

Customer service

Point‑of‑sale

Communication

Bilingual English/Spanish

Stocking

Tools

POS software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Phoenix, AZ, US

2 days ago Requisition ID: 1132

As part of our successful IMS store team you will:

• Partner with the store Leadership team to support company initiatives.
• Enjoy job stability and widespread career development opportunities.
• Be part of a company that pursues growth, innovation and expansion.
• Partake in a culture of collaboration and teamwork .

As part of a store team, our Counter Sales associates are responsible for ensuring customers' needs are met while supporting and executing IMS brand standards. This includes offering product knowledge, stocking, handling transactions and helping maintain a neat and clean environment within the store. When you join the team at Industrial Metal Supply you will be working in a fun, fast-paced, customer-facing environment, and will help ensure they all enjoy a high level of satisfaction through actively welcoming and engaging them within the store.

If you’re looking for a company to provide growth and stability, and one that will reward you for your hard work, reliability, and dedication, you are the type of person we would love to have on our team. Your adaptable and entrepreneurial spirit is an asset to this role.

• Safety is our number one priority. You will be working in a high-volume retail environment and will be trained in our safety standards to maintain the health and safety of yourself and your teammates
• Use your people skills to provide an exceptional customer experience
• Respond quickly and resourcefully to customer requests and concerns
• Work with the warehouse team to keep store areas fully stocked and organized.
• Computer experience is a plus as you will use our point-of-sale software to quote, order and fulfill customer needs
• You’ll be using various measuring tools such as a tape measure, calipers and micrometers when needed. If this is new to you, you will learn a new skill.
• You are bilingual (English/Spanish) a plus.
• Prior metal knowledge is not required, we will teach you!

BENEFITS& PERKS:

As an IMS employee, you can expect a comprehensive Health and Wellness Benefits program including the following:

• PTO: Starts accruing on your first day with the option to either use these as days off or request a vacation-payout for some unused time.
• Medical: Three Anthem Plans to choose from
• Dental: Choose from Sun Life HMO or Guardian Dental PPO
• Vision: Coverage through EyeMed
• Tax Savings Accounts: HSA (for qualified plans), FSA, Limited FSA, Commuter
• 401(k) with matching through Fidelity
• Company Paid Benefits: Basic Life and AD&D, Short Term Disability, Employee Assistance Program (EAP), Benefit and Pharmacy Advocacy access.
• Voluntary (Employee Paid) Benefits: Life and A&D, Long Term Disability, Pet Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity

LIFE AT IMS

The Company strongly believes that the more diverse our team, the better our work will be. We are committed to equal opportunity employment and celebrate inclusion in all circumstances. As an employee, you can expect:

• A supportive, inclusive atmosphere on a team that values your contributions.
• An attractive and competitive compensation package.
• Opportunities for growth and development and offerings from our HR/People Resources team and Learning and Development program.
• In‑office events, lunch and learns and more.
• A generous and well‑rounded benefits program featuring Vacation, Sick Leave, comprehensive medical benefits, 401k with company match, and much more.

Compensation Disclaimer: The salary range listed for this position reflects the potential earning range for the role. Starting compensation is determined based on a variety of factors, including relevant experience, skills, qualifications, education, and internal equity. Not all candidates will be hired at the top of the posted salary range.

As part of our successful IMS store team you will:

• Partner with the store Leadership team to support company initiatives.
• Enjoy job stability and widespread career development opportunities.
• Be part of a company that pursues growth, innovation and expansion.
• Partake in a culture of collaboration and teamwork .

As part of a store team, our Counter Sales associates are responsible for ensuring customers' needs are met while supporting and executing IMS brand standards. This includes offering product knowledge, stocking, handling transactions and helping maintain a neat and clean environment within the store. When you join the team at Industrial Metal Supply you will be working in a fun, fast-paced, customer-facing environment, and will help ensure they all enjoy a high level of satisfaction through actively welcoming and engaging them within the store.

If you’re looking for a company to provide growth and stability, and one that will reward you for your hard work, reliability, and dedication, you are the type of person we would love to have on our team. Your adaptable and entrepreneurial spirit is an asset to this role.

• Safety is our number one priority. You will be working in a high-volume retail environment and will be trained in our safety standards to maintain the health and safety of yourself and your teammates
• Use your people skills to provide an exceptional customer experience
• Respond quickly and resourcefully to customer requests and concerns
• Work with the warehouse team to keep store areas fully stocked and organized.
• Computer experience is a plus as you will use our point-of-sale software to quote, order and fulfill customer needs
• You’ll be using various measuring tools such as a tape measure, calipers and micrometers when needed. If this is new to you, you will learn a new skill.
• You are bilingual (English/Spanish) a plus.
• Prior metal knowledge is not required, we will teach you!

BENEFITS& PERKS:

As an IMS employee, you can expect a comprehensive Health and Wellness Benefits program including the following:

• PTO: Starts accruing on your first day with the option to either use these as days off or request a vacation-payout for some unused time.
• Medical: Three Anthem Plans to choose from
• Dental: Choose from Sun Life HMO or Guardian Dental PPO
• Vision: Coverage through EyeMed
• Tax Savings Accounts: HSA (for qualified plans), FSA, Limited FSA, Commuter
• 401(k) with matching through Fidelity
• Company Paid Benefits: Basic Life and AD&D, Short Term Disability, Employee Assistance Program (EAP), Benefit and Pharmacy Advocacy access.
• Voluntary (Employee Paid) Benefits: Life and A&D, Long Term Disability, Pet Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity

LIFE AT IMS

The Company strongly believes that the more diverse our team, the better our work will be. We are committed to equal opportunity employment and celebrate inclusion in all circumstances. As an employee, you can expect:

• A supportive, inclusive atmosphere on a team that values your contributions.
• An attractive and competitive compensation package.
• Opportunities for growth and development and offerings from our HR/People Resources team and Learning and Development program.
• In‑office events, lunch and learns and more.
• A generous and well‑rounded benefits program featuring Vacation, Sick Leave, comprehensive medical benefits, 401k with company match, and much more.

Compensation Disclaimer: The salary range listed for this position reflects the potential earning range for the role. Starting compensation is determined based on a variety of factors, including relevant experience, skills, qualifications, education, and internal equity. Not all candidates will be hired at the top of the posted salary range.

Monday through Friday, 7:00 am - 4:00 pm, and occasional Saturdays from 8:00 am - 12:00 pm.