Counter Sales Pro: Plumbing & HVAC Supplies

Hajoca Corporation; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Profit-Sharing Program

Full-time benefits

Medical, dental, vision coverage

401(k) with company contributions

Employee discounts

Job summary

Hajoca Corporation in Madison, WI, seeks a courteous Counter Salesperson to assist customers at the Profit Center, process sales orders, and keep displays stocked and presentable.

You will build relationships, quote pricing, and partner with the Profit Center Manager to meet revenue targets while delivering excellent service. Hajoca offers full-time benefits, a Profit-Sharing Program, and a supportive, team-oriented work environment.

Qualifications

• 1+ years' experience in customer service or counter sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center.

Responsibilities

• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.
• Provide customers with reliable information regarding product specifications, pricing, and availability.
• Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.
• Ensure security and control is upheld at this primary point of customer contact.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
• Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
• Complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Skills

Customer service

Counter sales

Job description

Hajoca Corporation in Madison, WI, seeks a courteous Counter Salesperson to assist customers at the Profit Center, process sales orders, and keep displays stocked and presentable.

You will build relationships, quote pricing, and partner with the Profit Center Manager to meet revenue targets while delivering excellent service. Hajoca offers full-time benefits, a Profit-Sharing Program, and a supportive, team-oriented work environment.