Counter Sales Manager

Turtle; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Vision insurance

Life insurance

Paid holidays

Vacation

Employee negotiated discounts

Job summary

Counter Sales Manager at Turtle in Victor, NY leads the counter sales team to boost revenue and deliver excellent customer service while supporting branch operations. The role focuses on guiding staff, advising contractors and walk-ins on electrical products, and promoting vendor promotions and marketing efforts.

With 3+ years in counter sales and supervisory experience, you will build strong customer relationships and drive sales targets in a fast-paced environment.

Qualifications

• 3+ years of counter sales experience, preferably in electrical distribution.
• Prior supervisory or management experience.
• Strong knowledge of electrical products and applications.
• Excellent communication and customer service skills.

Responsibilities

• Manage counter sales operations and ensure efficient service.
• Assist customers in selecting electrical products.
• Provide technical support and product recommendations.
• Develop relationships with new and existing customers.
• Lead and train counter sales associates.
• Set sales targets and monitor performance.
• Coordinate with warehouse and purchasing for stock levels.
• Prepare daily sales reports and analyze trends.

Skills

Counter sales experience

Customer service

Leadership / supervision

Electrical product knowledge

Communication

Negotiation

Education

High school diploma or equivalent

Business or sales degree preferred

Tools

Microsoft Office

Sales software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Counter Sales Full Time Victor, NY, US

2 days ago Requisition ID: 2924

Salary Range: $50,000.00 To $60,000.00 Annually

Why Turtle?

At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day!

About the Role

The Counter Sales Manager will utilize best practices by leading the counter sales team to drive revenue, deliver exceptional customer service, and support all components of branch operations. This includes overseeing daily sales activities, managing staff performance, and providing guidance on electrical products and solutions to meet customer needs.

What You'll Do

• Manage counter sales operations, ensuring efficient service and customer satisfaction.
• Assist customers in selecting electrical products based on their needs and specifications.
• Provide technical support and product recommendations to contractors and walk-in customers.
• Develop and maintain strong relationships with new and existing customers.
• Promote all vendor promotions and marketing efforts.
• Lead, mentor, and train counter sales associates to enhance product knowledge and sales techniques.
• Set sales targets and motivate the team to achieve business objectives.
• Conduct performance evaluations and provide constructive feedback to team members.
• Inventory & Operations Management:
  • Coordinate with warehouse and purchasing teams to maintain optimal stock levels.
  • Ensure proper product display and organization at the sales counter.
  • Implement pricing strategies and promotions to drive sales.
  • Monitor inventory movement and assist with restocking efforts as needed.
• Sales Reporting & Strategy:
  • Track daily sales performance and prepare reports for management.
  • Identify sales trends and opportunities to improve counter sales revenue.
  • Work with the sales team to develop strategies for customer retention and growth.

What You'll Bring

• High school diploma or equivalent; a degree in business, sales, or a related field is a plus.
• 3+ years of experience in counter sales, preferably in electrical distribution or a related industry.
• Prior experience in a supervisory or management role is highly desirable.
• Strong knowledge of electrical products, components, and their applications.
• Excellent communication, leadership, and customer service skills.
• Ability to multitask, work in a fast-paced environment, and resolve customer concerns effectively.
• Proficiency in Microsoft Office and sales-related software.

What We Offer

We offer a competitive benefits package that includes:

• 401(k) plan
• Health insurance
• Vision insurance
• Life insurance
• Paid holidays
• Vacation
• Employee negotiated discounts

Who We Are

Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost‑saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.

Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.