Counter Sales - (Job Number: 23000053)

Praxair; Lafayette (IN); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Counter Sales Representative to join their Lafayette team. This role involves engaging with customers directly in a retail environment, providing exceptional service, and promoting sales of gases and welding equipment. The ideal candidate will have a strong customer service background and a passion for helping customers find the right solutions. Join a company dedicated to making the world more productive and enjoy a rewarding career where your contributions will directly impact customer success and satisfaction.

Qualifications

• 1+ year of experience in Customer Service or Sales preferred.
• Excellent customer service skills required.

Responsibilities

• Perform customer service activities including taking orders and resolving challenges.
• Serve customers in the retail store and perform warehouse duties.

Skills

Customer Service Skills

Sales Skills

Communication Skills

Education

High School Diploma/GED

Job description

Linde Gas & Equipment Inc. is seeking a Counter Sales Representative to join our team located in Lafayette, IN. The Counter Sales Representative will be responsible for performing customer service activities within a retail store environment, selling product to walk-in customers, and proactively calling preferred and retail customers. The Counter Sales Representative's product focus will be on gases, rentals, and welding equipment and supplies.

Responsibilities (1st shift)

• Performs customer service activities including receiving and entering telephone orders, answering questions, resolving challenges and tracing of order status or product shipments
• Performs Counter Sales serving customers who come into the retail store
• Performs warehouse duties and moving cylinders for customers
• Works closely with and provides sales support to Outside Sales team
• Evaluates and recommends appropriate product, equipment, and/or programs
• Promotes 'add-on' sales of gases and high margin hard goods accessories
• Maintains customer records and files, including accurate account setup and pricing
• Performs outbound calls to Retail and small 'B' customers
• Sells product at minimum discount to achieve target margins
• Occasional support of additional locations
• Other duties as assigned

Minimum Qualifications

• High School Diploma/GED required
• 1+ year(s) of Customer Service/Inside Sales/Counter Sales preferred
• Excellent customer service skills
• No DUI/DWI or other alcohol (driving) related convictions within the last ten (10) years

Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

About the company

Praxair Distribution, Inc. operates 300+ welding supply stores in the USA offering welding gases, welding equipment and welding consumables.