Counter Sales & Hose Fabrication Associate

ARG Industrial; Seattle (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee-owned company

ESOP

Medical, dental, and vision benefits

401(k) with match

Paid holidays / vacation / sick time

Performance bonuses

Job summary

ARG Industrial is hiring a Counter Sales & Hose Fabrication Associate for the Seattle, WA location. You will be the frontline representative, handling sales, assisting customers, and contributing to hose fabrication while ensuring safety and quality.

The role blends customer service with production tasks, requiring attention to detail and teamwork in a fast-paced environment. We offer an ESOP, full benefits, and an employee-owned culture.

Qualifications

• Pass drug screening as part of pre-employment process.
• Strong interpersonal and communication abilities for customer interactions.
• Ability to follow instructions accurately and work safely.
• Proficient with computers; comfortable using CRM and Office apps.
• Experience in customer service or sales is preferred.
• Maintain organization and time management in a busy setting.
• Capable of working independently and as part of a team.

Responsibilities

• Greet customers and provide proactive assistance at the counter.
• Process sales transactions accurately and maintain records.
• Fabricate industrial and hydraulic hoses per specs and standards.
• Operate tools (saws, crimpers, measuring devices) safely.
• Operate forklifts and pallet jacks to move materials.
• Collaborate with teammates to meet production and service goals.
• Maintain cleanliness and organization in warehouse and showroom.
• Perform other duties as assigned.

Skills

Customer service

Sales

Team player

Communication skills

Computer skills

Safety awareness

Education

High School Diploma

Tools

CRM software

Microsoft Office

Job description

Description

ARG Industrial is seeking a full-time Counter Sales & Hose Fabrication Associate for our Seattle, WA location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience.

ARG Industrial is a 100% employee-owned company that provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil and gas, marine, construction, food & beverage, government and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset.

If you'd like to find out more about our company, please visit our website at: www.teamarg.com

Benefits

• Competitive salary


• 100% employee-owned company


• Employee Stock Ownership Program (ESOP)


• Excellent medical, dental and vision benefits


• 401(k) plan with match


• Paid holidays / vacation / sick time


• Performance bonuses

Job Summary

The Counter Sales & Hose Fabrication Associate is a crucial role within the company, combining responsibilities from both sales/customer service and operations/production. This position serves as the frontline representative, delivering exceptional customer service at the counter, while also contributing to the fabrication of hydraulic and industrial hoses. The incumbent will engage with customers, process sales transactions, and provide product information, embodying the company's core values. Additionally, they will construct hose assemblies, ensuring quality and compliance with specifications, and adhering to safety protocols. This role requires versatility, attention to detail, and the ability to thrive in a fast-paced environment.

Essential Functions

• Embody the ARG Industrial Core Values of authenticity, taking ownership, being helpful and collaborative, having a desire to elevate and evolve, and exhibiting grit.


• Greet customers warmly and provide proactive assistance with product recommendations and information.


• Process sales transactions accurately and efficiently while maintaining inventory records.


• Fabricate industrial and hydraulic hoses according to company standards and specifications.


• Utilize appropriate tools and equipment for hose fabrication, including saws, crimpers, and measuring devices.


• Safely operate forklifts and pallet jacks to move materials within the warehouse.


• Ensure compliance with safety protocols and guidelines to maintain a safe work environment.


• Collaborate with team members to meet production goals and deliver exceptional customer service.


• Maintain cleanliness and organization within the warehouse and showroom areas.


• Perform other duties as assigned.

Working Conditions

• Position operates in both the front counter and within the warehouse.


• May experience extended period of standing.


• Regularly lifting and carrying objects (up to 50 pounds individually and up to 100 pounds as part of a team lift).


• Working in moderately noisy environments, normal for industrial environments.


• Ability to work in a fast-paced environment, handling multiple tasks simultaneously.


• Occasionally managing a challenging and high-pressure situation requiring composure.


• Working with production equipment, powered machinery, and hand tools including hydraulic crimpers, saws, grinders, cutter, etc.

Minimum Qualifications

• Successfully pass drug test screenings throughout employment.


• Strong interpersonal and communication skills, with the ability to build rapport and establish connections.


• Ability to understand and follow instructions accurately.


• Proficient in using computers and relevant software applications to process customer-related tasks such as Microsoft Office Suite, and CRM software.


• Basic knowledge of customer service principles, focusing on exceptional customer experiences.


• Ability to handle customer complaints and inquiries professionally, seeking to provide satisfactory resolutions.


• Commit to maintaining a safe work environment and adhering to safety protocols.


• Excellent organizational and time management skills to handle customer interactions effectively.


• Capability to work both independently and collaboratively in a team environment.

Education

High school diploma or equivalent.

Experience

Previous experience in sales and customer service role is preferred.

ARG Industrial is an Equal Opportunity Employer

As an employee-owned company, we hold a deep commitment to our customers, co-workers, and their families. Therefore, our work environment is 100% drug-free. All applicants will be subject to a pre-employment drug screening, as well as random drug tests throughout the probationary period and employment tenure. If you cannot meet this requirement, we kindly ask you not to submit your application for consideration.

If this sounds like the job opportunity you've been waiting for, and if you meet our qualifications, we want to hear from you!

Requirements

• Be legally authorized to work in the United States.


• Pass a drug-screening pre-employment and randomly throughout employment.


• Possess reliable transportation to and from work.