Counter Sales Flooring Associate

All Tile CCS; Plymouth (MN); On-site; USD 23,866 - 33,992; Full time

Job summary

All Tile CCS is looking for a Counter Sales Representative in Plymouth, MN. The role involves assisting customers in the showroom, providing expert product knowledge, and ensuring an excellent shopping experience. Ideal candidates will have customer service experience and a strong attention to detail.

Work hours are Monday to Friday, 7:30 AM to 4:30 PM, offering a competitive pay rate of $21 per hour. Join our dedicated team and contribute to our commitment to service excellence!

Qualifications

• 0-1 year of customer service, sales, and/or showroom experience.
• Ability to work in a fast-paced environment.
• Must be able to lift a minimum of 50 pounds independently.

Responsibilities

• Greet and assist walk-in customers.
• Provide product information, recommendations, and solutions.
• Process sales orders and quotes.

Skills

Customer service

Sales techniques

Product knowledge

Basic math skills

Education

High School Diploma or Equivalent Degree

Tools

Point of Sales systems (POS)

Job description

About All Surfaces

All Surfaces is a leading distributor of flooring and flooring installation products, proudly serving the Upper‑Midwest and Mountain West for over 76 years. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success as we support residential and commercial flooring contractors, builders, and retailers across 16 states.

Position Overview

The Counter Sales Representative will assist customers in the showroom with purchasing, order pick‑up, and providing product knowledge within the flooring industry.

Branch

Walcro in Plymouth, MN

Work Schedule

Monday‑Friday 7:30am-4:30pm

Pay

$21 per hour

Essential Functions

• Customer Service
  • Greet and assist walk‑in customers.
  • Provide product information, recommendations, and solutions based on customer needs.
  • Direct customers to appropriate products and displays.
  • Answer incoming phone calls and respond to customer emails regarding products, pricing, and order information.
  • Resolve customer concerns and, when necessary, escalate issues.
• Sales
  • Upsell and cross‑sell products to maximize sales opportunities.
  • Support sales representatives, customer care, and other departments as needed.
  • Process sales orders and quotes.
• Safety & Housekeeping
  • Follow OSHA and company safety regulations.
  • Use proper lifting techniques and material handling procedures.
  • Maintain showroom displays, product samples, and merchandising standards.
  • Carry out other duties and responsibilities as may be assigned or required.

Education

• High School Diploma or Equivalent Degree.

Work Experience

• 0-1 year of customer service, sales, and/or showroom experience.
• Experience working with Point of Sales systems (POS).

Physical Demand and Work Environment

• Ability to work in a fast‑paced environment.
• Basic math skills and reading comprehension skills.
• Frequent bending, lifting, kneeling, and reaching.
• Ability to work at a computer for extended periods of time.
• Must be able to lift a minimum of 50 pounds independently and heavier items with assistance.
• Legally permitted to work in the United States.