Counter Sales & Customer Solutions Pro

State Electric Supply Co.; Skelton (WV); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Health coverage

HSA options

Life & disability insurance

Wellness programs

401(k) & profit sharing

Flexible paid time off

Tuition reimbursement

Weekly pay

Employee discounts

Job summary

State Electric Supply Co. in Beckley, WV is seeking a Counter Representative to assist customers with product selection, quotes, and orders while delivering friendly, dependable service.

You’ll build relationships, gain product knowledge, process orders, prepare quotations, and collaborate with branches to keep daily operations running smoothly.

This is a fast-paced, customer-focused role offering growth opportunities in a well-established electrical distributor.

Qualifications

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Ability to accurately process orders, transactions, and customer information.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• A customer-focused mindset and willingness to help solve problems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning products and building knowledge of the electrical distribution industry.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Build and maintain strong customer relationships through friendly, dependable service.
• Develop and maintain a strong understanding of State Electric products, services, and industry trends.
• Process customer orders accurately and efficiently.
• Prepare quotations and provide product information to help customers make purchasing decisions.
• Respond to customer requests by phone, email, and in person as needed.
• Operate the cash register and handle point-of-sale transactions when applicable.
• Provide exceptional customer service and help resolve questions or concerns.
• Work closely with branch teammates to support customers and keep daily operations running smoothly.

Skills

Customer service

Verbal and written communication

Team oriented

Order processing

Education

High school diploma or equivalent

Job description

State Electric Supply Co. in Beckley, WV is seeking a Counter Representative to assist customers with product selection, quotes, and orders while delivering friendly, dependable service.

You’ll build relationships, gain product knowledge, process orders, prepare quotations, and collaborate with branches to keep daily operations running smoothly.

This is a fast-paced, customer-focused role offering growth opportunities in a well-established electrical distributor.