Counter Sales Associate (Monday-Friday)

Famous Supply; Northern (KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off (Vacation and Holidays)

Paid Maternity/Paternity Leave

401K Employer Match

Bonus Opportunity

Culture through 40 Fundamentals

Family Atmosphere

Wellness/Fitness Reimbursement

Job summary

Famous Supply is seeking Counter Sales Associates for our Youngwood branch inside the Distribution Center. The role focuses on in-person and phone support, helping contractors find the right HVAC and plumbing products.

You will assist with orders, payments, and service excellence in a fast-paced environment. The role emphasizes knowledge in HVAC/plumbing, customer service, and the ability to stand for long periods.

Qualifications

• HVAC and/or Plumbing knowledge required.
• Customer service mindset required.
• Ability to use computer and software for order processing.

Responsibilities

• Provide friendly and helpful customer service.
• Understand customer needs and propose products and solutions.
• Process and schedule customer orders and payments.
• Manage Open Orders and customer Bids.
• Pull orders from the warehouse to serve customers.
• Keep counter area clean and organized.

Skills

HVAC knowledge

Customer service mindset

Computer literacy

Physical stamina

Ability to work fast-paced

Weightlifting up to 50 lbs

Tools

RF Scanner

Job description

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

Famous is looking for Counter Sales associates to work at our Youngwood branch located inside our Distribution Center. Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via phone, the Famous Way.We specialize in plumbing and HVAC. Knowledge in these fields is preferredto keep our customer serviceefficient.Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.

Starting Wage: $21.00/hour+ based on experience.

Branch Hours: Monday-Friday 7:00am-4:30pm

Primary Job Responsibilities

• Provide friendly and helpful customer service
• Understand customer needs
• Provide the products and solutions to meet customer needs
• Process and schedule customer orders
• Process customer cash and credit card payments
• Manage Open Orders and customer Bids
• Pull orders from the warehouse to serve customers
• Keep counter area clean and organized

Required Experience and Skills

• HVAC and/or Plumbing knowledge
• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs.

Preferred Experience and Skills

• Forklift experience
• RF Scanner Experience
• Warehouse Experience

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/).

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.