Counter Sales Associate — Build America with Expert Service

White Cap; Gainesville (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap in Gainesville, FL is seeking a Counter Sales Associate to serve walk-in, phone, and will-call customers, quote prices, process and pull orders, and relay product features and warranty information.

The role emphasizes customer service, sales proficiency, and knowledge of construction products, with Spanish language skills a plus. We offer strong benefits, growth opportunities, and a Great Place to Work culture.

Qualifications

• Excellent customer service for walk-in, phone, and will-call customers.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Product knowledge

Upselling

Tools

Oracle

Job description

White Cap in Gainesville, FL is seeking a Counter Sales Associate to serve walk-in, phone, and will-call customers, quote prices, process and pull orders, and relay product features and warranty information.

The role emphasizes customer service, sales proficiency, and knowledge of construction products, with Spanish language skills a plus. We offer strong benefits, growth opportunities, and a Great Place to Work culture.