Counter Sales Associate / Back Up VMI Driver

US11345-AIRGAS Airgas USA, LLC; Kalamazoo (MI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Base pay plus bonus opportunities

Monday–Friday schedule (no weekends)

Job summary

Airgas USA, LLC in Kalamazoo, MI is seeking a Counter Sales Associate / Back Up VMI Driver to balance customer interaction with operational support. You will assist customers with industrial, medical, and specialty gases, welding supplies, and related items, while backing up deliveries and stock management to ensure seamless service.

The role emphasizes strong customer service, inventory control, and accurate data entry, with a Monday–Friday schedule and base pay plus bonus opportunities.

Qualifications

• HS Diploma or equivalent required.
• Must be able to operate in a drug-free workplace.
• Valid driver's license; Motor Vehicle Report will be run.
• Minimum 2+ years in product, warehouse, or sales environments.
• Frequent use of computer and telephones; occasional use of material handling equipment (forklift, pallet jack).
• Employees will repeatedly move up to 60 pounds and may move more with equipment.

Responsibilities

• Assist walk-in and phone customers to identify product needs and locate merchandise.
• Enter sales and quote data; process payments and document transactions.
• Organize and restock merchandise; maintain showroom cleanliness and presentation.
• Coordinate delivery and replenishment of industrial products and storeroom items to customers.
• Monitor inventory levels and support timely reorders; move stock as needed.

Skills

Excellent customer service

Multi-tasking

Clear communication

Education

HS Diploma or equivalent

Tools

Forklift

Pallet jack

Job description

R10101122 Counter Sales Associate / Back Up VMI Driver (Open) Location: Kalamazoo, MI - Retail shop

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Counter Sales Associate in Kalamazoo, MI! We are looking for you! Base pay plus bonus opportunities! Monday - Friday, no weekend work! Counter Sales would be 80% of the time VMI Back Up Driver would be 20% of the time Airgas provided PPE

We’re looking for a Counter Sales Associate/ Back Up VMI Driver to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you! As a Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work. As a Back Up VMI Driver, you will play a vital role in our team's success by ensuring our key local customers always receive seamless, reliable service. In this dynamic role, you will step in to deliver and manage critical safety and consumable inventories, keeping client storerooms and specialized vending cabinets perfectly organized. It’s an active, collaborative position where your adaptability and attention to detail directly impact customer satisfaction and keep local workforces safe. Welcomes and assists walk-in and telephone call-in customers, partnering with them to identify their specific product needs and locate merchandise. Accurately completes and files all required paperwork on a timely basis to document sales, quotes, or other important information. Enters sales & quote data into the computer system, using strong research skills to find the right information for customers. Processes customer payments for merchandise or services sold and efficiently enters the sales data into the computer. Organizes and restocks store merchandise as needed, beautifully arranging stock on shelves or racks to keep the sales area perfectly in order, as well as marking or ticketing items. Maintains showroom cleanliness and presentation by following procedures set forth by management. Coordinates the delivery and replenishment of various industrial products, vending machines, or storeroom items to support our customers' daily operations. Monitors and maintains dedicated branch inventory levels for proper replenishment. Tracks and turns in delivery tickets and consignment fill tickets to keep operations running smoothly. Delivers and replenishes various industrial products, vending machines, or storeroom items directly to customers, ensuring they always have what they need. Performs basic troubleshooting and light repairs on mechanical vending systems as needed to support our clients. Reviews and manages manual stock levels of various inventories across multiple plant departments for timely reorders. Maintains dedicated branch inventory levels to ensure seamless, proper replenishment. Regularly required to move up to 60 pounds and transport up to 125 pounds, with material handling equipment provided to assist you.

Required Qualifications:

• HS Diploma or equivalent required.
• Must be able to operate in a drug-free workplace.
• Valid drivers license, we will run a Motor Vehicle Report.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
• Requires frequent use of computer and telephones and occasional use of a forklift, pallet jack or other material handling equipment.
• Employees will frequently be required to position themselves to stock inventory and handle cylinders.
• Excellent customer service skills.
• Ability to multi-task.
• Ability to routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling equipment.

Preferred Qualifications:

• A background in gas, welding, or safety supplies is a wonderful asset.
• Intermediate knowledge of Google and/or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.
• Forklift preferred.

Benefits We care about and support our Airgas Families.

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.
• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

California Privacy Notice

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.