Counter Sales Associate

White Cap; Washington (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring a Counter Sales Associate to serve walk-in, phone, and will-call customers on site. You will process orders, quote prices, and provide product guidance to help customers complete projects efficiently.

Ideal candidates have a proven track record in customer service, familiarity with Oracle or similar sales software, and some knowledge of construction products. Opportunities for growth and a supportive benefits package are available.

Qualifications

• Demonstrated success delivering excellent customer service.
• Experience with sales order software, preferably Oracle.
• Some knowledge of construction and industrial products.

Responsibilities

• Provides exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system, and communicates order details.
• Explains product features, benefits, and warranty information to customers.
• Shares knowledge of products and applications, offers technical advice and troubleshooting.
• Upsells related products and informs customers about promotions.
• Performs other duties as assigned.

Skills

Customer service

Walk-in sales

Phone sales

Order processing

Product knowledge

Upselling

Oracle

Tools

Oracle

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Some knowledge of construction and industrial products.
• Energetic and eager to help others on a professional level.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area: Sales

Work Type: On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affreadive Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.