Counter Sales Associate

US11345-AIRGAS Airgas USA, LLC; Piqua (OH); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Airgas Scholarship Program

Paid holidays

Job summary

Airgas USA, LLC in Piqua, OH is seeking a Counter Sales Associate to engage with customers, advise on industrial gases, welding equipment, and related supplies, and support daily operations. The role emphasizes safety, accuracy in transactions, and strong customer service in a fast-paced, industrial setting.

The position offers base pay plus bonus opportunities, with Monday–Friday hours and no weekend work, plus a comprehensive benefits package and 401(k) with company match.

Qualifications

• HS Diploma or equivalent required.
• Minimum 1+ years of experience in a retail or customer service environment; industrial sales exposure is a plus.
• Forklift experience required; training will be provided on hire.
• Must be able to operate in a drug-free workplace.

Responsibilities

• Advise customers on tools, hardware, and materials needed for projects.
• Demonstrate equipment use and share product quality insights to help customers.
• Process orders, deposits, and pricing paperwork accurately.
• Coordinate with customers via phone, email, and in person to provide cost and delivery information.
• Maintain showroom displays and stock shelves to provide an excellent customer experience.

Skills

Customer service

Forklift operation

Math / basic arithmetic

Communication

Retail sales

Inventory control

Teamwork

Attention to detail

Education

HS Diploma or equivalent

Tools

SAP

PROS

MS Office

POS systems

Google

Job description

Counter Sales Associate - Piqua, OH

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Counter Sales Associate in Pique, OH! We are looking for you ! Base pay plus bonus opportunities! Monday - Friday, no weekend work! Airgas provided PPE

• Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

We’re looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you! A Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies.

• You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects.
• By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work.
• Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
• Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.
• Manages order entry and processes transactions; assists the team with the reconciliation of deposits.
• Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
• Contributes to an outgoing call strategy to support the continued growth and success of the branch.
• Coordinates the transfer of merchandise between locations to meet customer needs.
• Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.
• Coordinate cylinder movement and pallet organization.

Required Qualifications

• HS Diploma or equivalent required.
• Minimum of 1+ years of experience in a retail or customer service environment, with exposure to industrial sales or a related field considered a plus.
• Forklift experience required, and full training will be provided upon hire.
• Must be able to operate in a drug‑free workplace.
• Capable of moving items up to 50 pounds regularly, using material handling equipment or assistance as needed.
• Excellent customer service skills and the ability to thrive in a fast‑paced setting.
• Comfortable using basic math and computer tools, including POS systems (training provided).
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.

Preferred Qualifications

• A background in gas, welding, or safety supplies is a wonderful asset.
• Familiarity with SAP, Google, or MS Office Applications.
• A valid driver's license is helpful for this role.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Benefits

We care about and support our Airgas Families. This is evidence not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full‑time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].