Counter Sales Associate

Davita Inc.; Olathe (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading distributor seeks a Counter Sales and Customer Relations Manager to enhance customer service and manage order processes. The role involves close supervision, requiring a high school diploma and customer service experience. Candidates should excel in communication and handle sales order systems efficiently.

Qualifications

• Demonstrated success providing excellent customer service.
• Strong verbal communication skills.
• Experience using sales order computer software.

Responsibilities

• Manage customer relations and counter sales.
• Order products and update customers on delivery status.
• Ensure purchase orders are completed.

Skills

Customer Service

Verbal Communication

Education

HS Diploma or GED

Tools

Sales Order Software

Job description

Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States. Operating approximately 320 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure. Core & Main's 4,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive. Visit www.coreandmain.com to learn more.

Job Summary

Responsible for managing counter sales and customer relations.

Major Tasks, Responsibilities and Key Accountabilities

• Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
• Takes special orders and keep customers updated on progress.
• Acts as liaison between warehouse supervisor and customers.
• Ensures purchase orders are completed. Pulls orders as required.
• Answers telephones and ensures counters are properly stocked.

Career Level Dimensions

Typical Training/Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Problem Complexity

• Selects correct processes from clearly prescribed rules, past practices, or instruction.
• Seeks advice and guidance on non-routine or problem areas from supervisor.
• Deviations from the norm are cleared by the supervisor.

Autonomy

• Under close supervision, exercises limited latitude/independent judgment.
• Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Environmental Job Requirements

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Typically requires overnight travel less than 10% of the time.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
• On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Strong verbal communication skills.
• Experience using sales order computer software.
• Knowledge of Core & Main construction and industrial products.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person's merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

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