Counter Sales Associate

Flatland Holdings Llc; Mentone (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

RK Supply seeks a Counter Sales Associate to process customer orders, manage inventory, and coordinate outbound shipments. You will enter orders, quotes, and discounts in NetSuite, unload and stock materials, and prepare shipments with attention to accuracy and safety.

The role requires warehouse experience, PVF product knowledge, and ability to operate forklifts and cranes; Excel proficiency and strong customer service are essential.

Qualifications

• High school diploma or GED required and documentation of eligibility to work.
• Two years of warehouse experience in a similar environment.
• Thorough knowledge of PVF materials and pricing.
• Ability to learn RK Supply software and scanning; certification to operate warehouse equipment.
• Certified on forklift trucks and overhead cranes; capable of operating other warehouse gear.
• Strong Excel skills; proficient in data entry and analysis.
• Customer service mindset with strong math, reasoning, and time-management abilities.

Responsibilities

• Process orders received by e-mail, phone, or in person and enter into NetSuite.
• Enter and maintain purchase orders, quotes, and discounts as needed.
• Unload and inspect material; maintain site inventory and assist in audits.
• Stock, transfer, label, and organize material and equipment on shelves and bundles.
• Assemble and package customer orders for delivery; pull orders for shipment.
• Prepare outbound shipment documents and enter inventory data into NetSuite.
• Maintain warehouse cleanliness and comply with OSHA safety policies.
• Report hazards, injuries, or illness immediately and maintain punctual attendance.

Skills

Customer service

Mathematical reasoning

Analytical skills

Organizational skills

Phone etiquette

Education

High School Diploma or GED

Tools

Forklift Trucks

Overhead Cranes

RF Scanning

Job description

Counter Sales AssociateResponsible for processing orders received by e-mail, telephone, or personally from customer or company employees, and entering NetSuite. Orders may include company-wide range of products, such as pipe, valves, and fittings.Essential FunctionsIndividual must be able to perform the essential duties with or without reasonable accommodation.Enter and maintain purchase orders, customer orders, procurement match, and trade discounts as needed.Monitor both pro-active and customer driven expedition of material.Maintain knowledge of current price levels of material.Obtain price quotes from vendors for resale to customers.Answer immediate and periodic requests from internal and external customers and branches pertaining to the sales functions, including warehouse errors, shortages, and damaged and wrong material.Transfer or remove excess and/or dead stock from branches.Handle confidential information related to product and resale costs.Unload material, tools, and equipment from vendor trucks; inspect material for minimum RK Supply quality requirements.Maintain site inventory by assisting in inventory audits.Stock and transfer material, tools, and equipment to appropriate shelf, bin, rack, or pipe bundle.Mark material with correct identifying information.Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements.Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift.Prepare documentation to accompany outbound shipments and deliveries.Enter appropriate inventory (incoming and outgoing) information into NetSuite, as needed.Maintain warehouse cleanliness in compliance with OSHA and RK Supply safety policies.Perform other departmental duties or projects as assigned.Take reasonable care for the safety and health of yourself and others, report workplace hazards, injuries, or illness immediately.Report for work daily and punctually and avoid unnotified and/or unjustified absenteeism and lateness.QualificationsAny combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.High school diploma or a GED (General Education Degree).Two years of warehouse experience, either with RK Supply or with a similar work environment.Thorough knowledge of material and products offered by RK Supply; general knowledge of pricing for PVF materials.Ability to learn RK Supply specific software and scanning; ability to become certified on and adequately operate forklift trucks, overhead cranes, and another warehouse equipment.Strong working knowledge of Microsoft Excel.Customer service; strong reasoning, math and analytical skills, organizational and time management; ability to establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.Additional Qualifications:Must have the ability to provide documentation verifying legal work status.Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.Ability to understand and comply with RK Supply guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.Working Conditions:Inside and Outside and some travel involved. Ability to relocate up to 50 pounds.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.