Counter Sales Associate

RK Supply; Carlsbad (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

RK Supply in Carlsbad is seeking a Warehouse Associate to manage order processing, maintain inventory, and ensure quality standards in the warehouse. The ideal candidate must have a high school diploma and at least two years of warehouse experience, preferably in a similar environment.

Responsibilities include entering orders into NetSuite, conducting inventory audits, and assisting with shipping logistics. Proficiency in Microsoft Excel and excellent customer service skills are required. The position demands the ability to relocate materials and may involve outside working conditions.

Qualifications

• Two years of warehouse experience or similar environment.
• Thorough knowledge of products offered by RK Supply.
• Ability to learn RK Supply specific software.

Responsibilities

• Process and enter orders received from customers.
• Maintain inventory and assist in inventory audits.
• Prepare documentation for outbound shipments.

Skills

Microsoft Excel

Customer service

Organizational skills

Analytical skills

Reasoning and math skills

Education

High school diploma or GED

Tools

Forklift trucks

Overhead cranes

NetSuite

Job description

Responsible for processing orders received by e-mail, telephone, or personally from customer or company employees, and entering NetSuite. Orders may include company-wide range of products, such as pipe, valves, and fittings.

Essential Functions

• Enter and maintain purchase orders, customer orders, procurement match, and trade discounts as needed.
• Monitor both pro-active and customer driven expedition of material.
• Maintain knowledge of current price levels of material.
• Obtain price quotes from vendors for resale to customers.
• Answer immediate and periodic requests from internal and external customers and branches pertaining to the sales functions, including warehouse errors, shortages, and damaged and wrong material.
• Transfer or remove excess and/or dead stock from branches.
• Handle confidential information related to product and resale costs.
• Unload material, tools, and equipment from vendor trucks; inspect material for minimum RK Supply quality requirements.
• Maintain site inventory by assisting in inventory audits.
• Stock and transfer material, tools, and equipment to appropriate shelf, bin, rack, or pipe bundle.
• Mark material with correct identifying information.
• Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements.
• Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift.
• Prepare documentation to accompany outbound shipments and deliveries.
• Enter appropriate inventory (incoming and outgoing) information into NetSuite, as needed.
• Maintain warehouse cleanliness in compliance with OSHA and RK Supply safety policies.
• Perform other departmental duties or projects as assigned.
• Take reasonable care for the safety and health of yourself and others, report workplace hazards, injuries, or illness immediately.
• Report for work daily and punctually and avoid unnotified and/or unjustified absenteeism and lateness.

Qualifications

• High school diploma or a GED (General Education Degree).
• Two years of warehouse experience, either with RK Supply or with a similar work environment.
• Thorough knowledge of material and products offered by RK Supply; general knowledge of pricing for PVF materials.
• Ability to learn RK Supply specific software and scanning; ability to become certified on and adequately operate forklift trucks, overhead cranes, and another warehouse equipment.
• Strong working knowledge of Microsoft Excel.
• Customer service; strong reasoning, math and analytical skills, organizational and time management; ability to establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
• Ability to understand and comply with RK Supply guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

Inside and Outside and some travel involved. Ability to relocate up to 50 pounds.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.