Counter Sales Associate

RK Supply; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

RK Supply in Denver, CO is seeking a Warehouse Order Processor to enter customer orders received by email, phone, or in person and to manage data in NetSuite. Responsibilities include processing purchases, tracking material expediting, and maintaining up-to-date pricing for PVF products such as pipe, valves, and fittings.

Ideal candidates have at least two years of warehouse experience, familiarity with Excel, forklift operation, and the ability to work with internal teams.

Qualifications

• High school diploma or GED.
• Two years warehouse experience.
• Thorough knowledge of RK Supply products and PVF pricing.
• Able to learn RK Supply software and operate forklift/cranes.
• Strong Excel skills.
• Customer service, math and analytical abilities.

Responsibilities

• Enter and maintain orders and procurement data in NetSuite.
• Monitor proactive and customer-driven expediting of material.
• Maintain knowledge of current price levels of material.
• Obtain price quotes from vendors for resale to customers.
• Assemble and ship customer orders, and manage packing.
• Maintain site inventory and assist in audits.
• Ensure warehouse safety and cleanliness per policy.
• Report for work daily and communicate with teams.

Skills

Customer service

Analytical skills

Time management

Organizational skills

Interpersonal skills

Phone etiquette

Communication

Education

High school diploma or GED

Tools

Excel

Forklift operation

Overhead cranes

RF scanner

NetSuite

Job description

Responsible for processing orders received by e-mail, telephone, or personally from customer or company employees, and entering NetSuite. Orders may include company-wide range of products, such as pipe, valves, and fittings.

Essential Functions

• Enter and maintain purchase orders, customer orders, procurement match, and trade discounts as needed.
• Monitor both pro-active and customer driven expedition of material.
• Maintain knowledge of current price levels of material.
• Obtain price quotes from vendors for resale to customers.
• Answer immediate and periodic requests from internal and external customers and branches pertaining to the sales functions, including warehouse errors, shortages, and damaged and wrong material.
• Transfer or remove excess and/or dead stock from branches.
• Handle confidential information related to product and resale costs.
• Unload material, tools, and equipment from vendor trucks; inspect material for minimum RK Supply quality requirements.
• Maintain site inventory by assisting in inventory audits.
• Stock and transfer material, tools, and equipment to appropriate shelf, bin, rack, or pipe bundle.
• Mark material with correct identifying information.
• Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements.
• Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift.
• Prepare documentation to accompany outbound shipments and deliveries.
• Enter appropriate inventory (incoming and outgoing) information into NetSuite, as needed.
• Maintain warehouse cleanliness in compliance with OSHA and RK Supply safety policies.
• Perform other departmental duties or projects as assigned.
• Take reasonable care for the safety and health of yourself and others, report workplace hazards, injuries, or illness immediately.
• Report for work daily and punctually and avoid unnotified and/or unjustified absenteeism and lateness.

Qualifications

• High school diploma or a GED (General Education Degree).
• Two years of warehouse experience, either with RK Supply or with a similar work environment.
• Thorough knowledge of material and products offered by RK Supply; general knowledge of pricing for PVF materials.
• Ability to learn RK Supply specific software and scanning; ability to become certified on and adequately operate forklift trucks, overhead cranes, and another warehouse equipment.
• Strong working knowledge of Microsoft Excel.
• Customer service; strong reasoning, math and analytical skills, organizational and time management; ability to establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
• Ability to understand and comply with RK Supply guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

Inside and Outside and some travel involved. Ability to relocate up to 50 pounds.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.