Counter Sales Associate

N & S Supply of Fishkill, Inc.; City of Schenectady (NY); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Medical plans

HSA

Dental

Vision

401k match

Paid time off

Paid holidays

Life Insurance

AD&D

Wellness incentives

Voluntary benefits

Stock purchase plan

Job summary

Capitol District Supply in Schenectady is hiring a Counter Associate to service customers at the counter and over the phone, take and enter orders, and provide product and pricing information.

The role emphasizes upselling, accuracy in order entry, inventory handling, and team collaboration; full benefits are included with competitive pay.

Qualifications

• Experience in customer-focused retail or service environment is preferred.
• Ability to upsell and provide accurate product information.
• Familiarity with inventory handling and order entry processes.

Responsibilities

• Service customers at the counter and over the phone by taking orders and entering them into the system accurately.
• Recommend product solutions and upsells to customers.
• Provide product, pricing and availability information to customers.
• Retrieve orders from warehouse quickly and accurately.
• Assist with receiving deliveries, picking orders and stocking inventory.

Skills

Customer service

Upselling

Product knowledge

Inventory management

Phone skills

Team player

Basic math

Stocking procedures

Tools

POS system

Job description

Are you in the plumbing, heating, or HVAC industry and looking for a change?

Do you want to be part of a great team?

Then come join Capitol!

Capitol District Supply, part of the N&S Supply family, is hiring a Counter Associate in our Schenectady location.

Join our team and be part of a growing company that offers competitive pay, great benefits, and room for advancement.

Responsibilities include:

• Service customers at the counter and over the phone by taking orders and entering them into the system accurately.
• Recommend product solutions and upsells to customers.
• Provide product, pricing and availability information to customers.
• Retrieve orders from warehouse quickly and accurately.
• Assist with receiving deliveries, picking orders and stocking inventory.

Benefits include:

• Company subsidized Medical plans
• Health Savings Account
• Dental
• Vision
• Pre-tax & Roth 401k with Company Match
• Paid time off
• Paid holidays
• Company paid Life Insurance & AD&D
• Wellness Incentives
• Voluntary Benefits with Sun Life
• Employee Stock Purchase Program
• *Full benefits guide provides details and eligibility for programs*

Hourly pay $23.00 - 27.00 per hour

• Plumbing/HVAC experience preferred
• Excellent customer skillsand phone skills
• Team player
• Able to follow written instructions and procedures
• Able to perform basic math
• Understand inventory, warehouse, and stocking procedures
• Knowledge of company products
• Basic computer skills
• Be able to lift 50 lbs over head