Counter Sales Associate

Whitecap; Charlotte (NC); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental & Vision

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Résumé du poste

White Cap is hiring a Counter Sales Associate in Charlotte. You will assist walk-in, phone, and will-call customers, process orders, and provide product guidance. The role emphasizes delivering exceptional service and building relationships in a dynamic, team-driven environment.

Ideal candidates have customer service and sales experience, knowledge of construction products, and may speak Spanish. The position offers opportunities for growth in a fast-growing company committed to a Great Place to

Qualifications

• Customer service experience in walk-in, phone, or will-call sales.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsabilités

• Provide exceptional customer service at walk-in, phone, and will-call counters.
• Process orders, quotes, and enter orders into the system.
• Explain product features, benefits, and warranty terms.
• Upsell related products and inform about promotions.
• Perform other duties as assigned.

Connaissances

Customer service

Sales experience

Product knowledge

Spanish language

Formation

High school diploma or equivalent

Outils

Oracle

Description du poste

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap…

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.