Counter Sales Associate

White Cap Management LLC; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Tuition reimbursement

Generous time off

Job summary

White Cap is seeking a Counter Sales Associate to provide exceptional customer service to walk-in, phone, and will-call customers. You will process orders, quotes, and enter orders, while pulling orders as required and offering options to customers.

You will communicate product features, warranty information, and practical applications, and assist with upselling related products and promotions. Bilingual Spanish is a plus and knowledge of construction products is preferred.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Tools

Oracle

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation's largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap...

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.