Counter Sales Associate

Famous Supply; Bedford, Northern (OH, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

401K Employer Match

Bonus Opportunity

Learning and Development Opportunities

Job summary

Famous Supply is seeking a Counter Sales Associate at our Ohio branch. You will assist customers in person and by phone, focusing on plumbing and HVAC materials. You will help contractors find the right products and schedule orders, while maintaining a clean, organized counter area.

Starting wage is based on experience, around $20.00/hour, with potential growth. The role operates in a branch setting with standard business hours and some Saturdays.

Qualifications

• HVAC and/or Plumbing knowledge is required or preferred.
• Customer service mindset is essential for helping contractors.
• Ability to use computer systems for orders and inquiries.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Provide friendly and helpful customer service.
• Understand customer needs and recommend products and solutions.
• Provide products and solutions to meet customer needs.
• Process and schedule customer orders.
• Manage Open Orders and customer Bids.
• Pull orders from the warehouse to service customers.
• Keep counter area clean and organized.

Skills

HVAC knowledge

Plumbing knowledge

Customer service mindset

Computer use

Stamina

Lifting 50 lbs

Job description

Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via the phone.We specialize in plumbing and HVAC. Knowledge in these fields is preferredto keep our customer serviceefficient. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.
Branch Hours: Monday-Friday 7am-4:30pm & rotating Saturdays 8am-11am
Starting wage based on experience, $20.00/hour +
Primary Job Responsibilities

• Provide friendly and helpful customer service
• Understand customer needs
• Provide the products and solutions to meet customer needs
• Process and schedule customer orders
• Manage Open Orders and customer Bids
• Pull orders from the warehouse to serve customers
• Keep counter area clean and organized

Required Experience and Skills

• HVAC and/or Plumbing knowledge
• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs.

Preferred Experience and Skills

• Forklift experience
• RF Scanner Experience
• Warehouse Experience

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.