Counter Sales

Badger Building Center; Sagle (ID); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401k options

Product discounts

Paid time off

Job summary

TAL Building Centers is seeking a customer-focused Sales Associate to greet customers, answer product questions, and guide them to items that fit their projects. You will help customers select products, provide basic estimates, and ensure a positive shopping experience in our Pacific Northwest stores.

The role emphasizes strong communication, teamwork, and reliability, with duties including processing orders, handling payments, maintaining the showroom, and supporting inside sales teams.

Qualifications

• Minimum education of High School or equivalent.
• 1-2 years sales experience preferred but not required.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Responsibilities

• Greet, assist and service all customers to provide an exceptional customer experience.
• Understand basic product categories to help answer customer questions and recommend items.
• Build and maintain relationships with existing customers and respond to their needs.
• Assist with upselling by suggesting additional lines to each ticket.
• Process orders, payments and returns; support sales team with quotes and estimates.
• Keep showroom, samples, and literature clean and up-to-date.
• Stock shelves and maintain store areas; assist with inventory accuracy.

Skills

Sales experience

Customer service

Teamwork

Effective communication

Education

High School diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

We are Part of the TAL Building Centers Family of Stores

Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.

Our Mission

We Help Build Better Communities?

Our Core Values

• We Are the Guide
• We Are Courteous
• We Are Ambitious
• We Are Accountable
• We Are Safe

So, why TAL? Because we're more than just a job - we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.

Role Statement

Greeting, assisting and service all customers to provide an exceptional customer experience. Understanding basic product categories to help answer customer questions by recommending the appropriate items to complete customers projects.

Outcomes for Success

• Answer customers' questions on products and assist with selection of products for their project.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
• Establish relationships with potential clients and assess their requirements to offer tailored solutions.
• Have a good knowledge of our product offerings and assist customers with small project estimates. Work to upsell by adding additional lines to each ticket.
• Process customers' orders.
• Process payments and returns. Assist sales team members with larger quotes and estimates as directed.
• Work with inside sales to contact and increase sales to existing house accounts.
• Keep the showroom, samples, and literature clean and current.
• Stock shelves with incoming merchandise for store products, maintain assigned areas.
• Assist with store cycle counts and inventories. Help keep system information accurate.
• Communicate effectively with customers and internal team members.
• Assist with customer challenges, such as credits, returns, exchanges, and service problems.
• Working knowledge of all products we can supply to customers.
• Basic understanding of construction methods.
• May perform other duties as assigned.

Benefits

Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.

Our benefits package for our full-time, benefit eligible employees is robust:

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

Requirements

• Minimum education of High School or equivalent.
• 1-2 years sales experience preferred but not required.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Physical Requirements

• This would require the ability to lift files, open filing cabinets, bending, or standing on a stool as necessary.
• Exerting up to 20 pounds of force occasionally
• Work involves walking or standing for extended periods of time.
• May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.

Wages

Starting wages will be based on years of experience and education.

TAL Building Centers is an Equal Opportunity Employer.