Counter Sales

Royal-Brass-and-Hose; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

ESOP

401K match

Health insurance

Job summary

Royal Brass and Hose in Orlando, FL is seeking a front counter retail associate to take merchandise requests, enter orders, and help ensure accurate fulfillment.

You will assist customers, handle cash, maintain displays, and support shipping, receiving and team projects as part of a hands-on shop environment.

Qualifications

• Front counter customer service experience preferred.
• Ability to balance cash and process paperwork accurately.
• Detail oriented with strong organizational skills.

Responsibilities

• Assist customers at front counter and correct order errors.
• End-of-day cash drawer reconciliation and paperwork.
• Maintain counter displays and shop areas tidy.
• Support shipping/receiving and team with requests.

Skills

Customer service

Multi-tasking

Detail oriented

Cash handling

Team player

Education

High School Diploma

Tools

Cash Register

Shop Equipment

Job description

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose

Takes merchandise requests from customer/salesperson, order entry and order processing to ensure timely, accurate order fulfillment.

Essential Job Functions

• Assists customers at front counter ensure any order errors are corrected.
• End of day run for cash drawer and processing paperwork per established procedures.
• Make hose/tube assembly precise to manufacturers procedure and customer orders.
• Maintain counter display i.e. stocked, neat and dust free.
• Clean and maintain customer, counter, and hose shop areas.
• Perform required preventive maintenance on shop crimpers and equipment.

Other Duties and Responsibilities

• Assist Shipping and Receiving with various tasks, as necessary.
• Assist Salesperson/Customers and Team Members with special requests i.e. check stock, availability of parts, inventory control etc.
• Participate in and assist branch teams with action plans, improvement projects or special requests from your supervisor.
• Train Team Members on established processes and procedures.
• Train Team Members on product.

Qualifications

• Demonstrating good work habits
• Supportive of company and management goals
• Encouragement of team activities aimed at eliminating wasteful and redundant processed.
• Ability to pass pre-employment drug screen and physical.
• Ability to multi-task
• Detailed oriented

Working conditions

• In shop operations
• Minimal climate-controlled environment

Physical requirements

• Able to lift 50 lbs.
• Able to push 30 lbs.
• Able to pull 50 lbs.
• Able to reach overhead (repetitive)
• Able to work 8 hours standing, bending and walking
• Able to use repetitive hand movements: stapling, using tape gun, grabbing bags, typing