Counter Sales

VAMAC Inc.; Norfolk (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Direct Deposit with Bi-Weekly Pay

Health, Dental, and Life Insurance

401(k) Company Match

Six Paid holidays and PTO

Drug Testing for Workplace Safety

Career Growth and Development

Job summary

VAMAC Inc. in Norfolk, VA is hiring a Counter Sales Associate to deliver expert customer service at the counter and over the phone. You will process orders, drive sales through upsell and cross-sell strategies, and coordinate with drivers to ensure timely deliveries.

The role emphasizes teamwork, safety, and a family-like culture, with a starting pay rate of $20.00/hour plus incentives and a comprehensive benefits package.

Qualifications

• Proficient with Microsoft Office and order-entry systems such as Epicor Solar Eclipse.
• Effective communication across in-person, phone, and email platforms.
• Ability to multitask and work both independently and in a team.

Responsibilities

• Provide exceptional service at the counter and over the phone with accurate order entries.
• Increase sales through cross-selling, upselling and promotions on products.
• Coordinate deliveries, pull orders, replenish inventory and support branch operations.
• Adhere to company policies to maintain a safe, friendly, family-like culture.

Skills

Customer service

Communication

Teamwork

Multitasking

Phone etiquette

Tools

Microsoft Office

Epicor Solar Eclipse

RF Gun

Job description

VAMAC INC - Norfolk , Virginia (Chesterfield, Warrenton, Petersburg also available)

Job Title: Counter Sales Associate

Schedule: Monday - Friday (Day Shift, Full Time)

Pay Rate: $20.00 Hourly (Minimum Starting Rate) + Performance Incentives

VAMAC is a Safe & Drug Free Workplace - Employment contingent upon drug and background screening results.

Want to work for a company where you get to be the expert? VAMAC, Inc. is a leader in the plumbing, well, and septic industry. Family owned and operated since 1915, we are continuing to grow throughout the Mid-Atlantic region with 20 Virginia locations to serve our business family. We take pride in exercising daily our core values: Family, Integrity, Exceptional Service, and Shared Prosperity.

If you have a can-do attitude, a willingness to learn, and enjoy working on a team that interacts like family, then look no further than a career at VAMAC.

What We Offer:

• Direct Deposit with Bi-Weekly Pay
• Health, Dental, and Life Insurance
• 401(k) Company Match
• Six Paid holidays and Paid Time Off (PTO) Program
• Drug Testing for Workplace Safety
• Continued Career Growth and Development Opportunities

A Day in the Life of a Counter Sales Associate:

• Providing exceptional service to customers at the counter and over the phone through accurate order entry
• Increasing sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional as well as new products
• Working cooperatively with other team members, such as coordinating deliveries with drivers, pulling customer orders, helping replenish inventory and pulling transfers in the warehouse, and other branch operations as needed
• Following ethical standards and complying with company policies that ensure as safe, friendly, and team-oriented family culture

Required Skills:

• Computer literacy. Ability to use Microsoft Office, as well as proficiency in order entry processes using our Epicor Solar Eclipse system, VAMAC's intranet, or other systems as applicable
• Ability to communicate effectively across multiple platforms (i.e. in-person, phone, email, etc.)
• Ability to work independently as well as within a team; ability to multitask
• Ability to stand and walk for long duration, as well as lift up to 100 pounds
• 1+ years experience within the industry is preferred (sales, plumbing, order entry)

Preferred Skills:

• Industry related experience
• Previous experience using an RF Gun
• Current forklift certification, where required

VAMAC is a Safe & Drug Free Workplace - Employment contingent upon drug and background screening results.