Counter Sales

Lohmiller & Company, LLC

Englewood (CO)

On-site

USD 32,000 - 40,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

401(k) Retirement Plan with company-mu

Employee Stock Purchase Plan

Paid Vacation, Sick Time, Holidays, 生日

Paid Parental Leave

Medical, Dental and Vision Benefits

Flexible and Dependent Care Spending

Company paid Life insurance

Short-Term Disability

Safety Program with Bonuses for ourDr

Job summary

SRS Distribution, Inc. seeks a Counter Sales professional for an on-site Englewood, CO role. You will handle orders, provide product recommendations, prepare quotes, and schedule deliveries while maintaining an organized counter and warehouse workflow.

Responsibilities include inventory coordination, cycle counts, and collaboration with management to meet customer needs. POS experience and strong communication are valued.

Qualifications

Prior experience in customer service or sales is preferred.
Experience with customer relationship management and issue resolution.
Proficiency with POS systems and order entry procedures.
Ability to operate basic computer tasks and internet navigation.
Ability to lift up to 75 lbs and work in warehouse environments.

Responsibilities

Interact with customers in person, by phone, and via email to provide service.
Process orders and manage transactions at the sales counter using the company system.
Deliver product recommendations and prepare quotes for customers.
Coordinate deliveries and schedule trucks to support timelines.
Participate in cycle counts, stocking, and shipping/receiving activities.
Maintain a clean, organized counter/warehouse area and follow safety standards.

Skills

Customer service

Order entry

Pricing information

Product recommendations

Inventory management

Logistics coordination

Team collaboration

Safety compliance

Education

High school diploma or equivalent

Associate degree in Business Administration

Tools

POS systems

Warehouse software

Job description

Position Purpose

The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. By demonstrating professionalism, honesty, and respect, this role helps deliver an exceptional customer experience and reinforces the company’s reputation for quality and reliability.

Key Responsibilities

Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times. Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment. Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential. Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy. Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction. Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities. Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery. Maintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards. Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service. Maintain clear and effective communication with management and colleagues, executing duties with a focus on organizational goals and customer satisfaction, in alignment with company policies and objectives. Other duties as assigned.

Direct Manager / Direct Reports

Reports directly to the Branch Manager. This role does not include any direct reports.

Travel Requirements

Travel for the Counter Sales position is not a requirement; all duties and responsibilities are performed on‑site at the designated sales counter location.

Physical Requirements

This role operates in both office and warehouse environments and involves extended standing and walking, frequent use of hands for computer and order‑processing tasks, and lifting up to 75 lbs., with regular lifting up to 50 lbs. It requires clear verbal communication and the ability to manage multiple tasks in a fast‑moving setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, ensuring compliance with the Americans with Disabilities Act (ADA). Accommodations will prioritize maintaining the safety, effectiveness, and productivity of all team members while providing equitable work conditions.

Working Conditions

Position is an on‑site role at our sales location, offering a dynamic environment with direct customer and team interaction. It requires adaptability, efficiency, and the ability to work in a fast‑paced, deadline‑driven setting. Responsibilities include a mix of sales counter duties and warehouse tasks, supported by modern sales systems and a commitment to maintaining an organized workspace. Strong collaboration and clear communication with staff, management, and customers are essential to meeting the Company’s service standards. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Minimum Qualifications

Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience. Proficiency in basic computer operations and internet navigation. Experience or familiarity with point‑of‑sale systems and order entry procedures. Demonstrated ability for clear and courteous communication in person, over the phone, and via email. Effective problem‑solving skills and resourcefulness in responding to customer inquiries and issues. Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis. Ability to work in varied conditions, including warehouses and outdoor environments. Honest, respectful, and courteous demeanor towards all customers and colleagues. Willingness and ability to work overtime as needed during the peak season. Capability to pass a pre‑employment drug test.

Preferred Qualifications

Bilingual proficiency in English and Spanish. Forklift operation experience. Demonstrated capability to drive sales outcomes and achieve personal and team goals through excellent customer service and product knowledge. Familiar with the inventory processes, including cycle counts and stock replenishment, optimizing stock levels and reducing operational inefficiencies. Advanced skills in utilizing retail point‑of‑sale systems and common software applications, aiding in efficient order processing and accurate data entry. Current forklift certification and other relevant qualifications that enhance operational efficiency and safety in warehouse and shipping environments. Ability to adapt to changing job requirements and manage multiple tasks effectively in a high‑paced environment, contributing to the team's overall performance.

Preferred Qualifications

Demonstrated capability to drive sales outcomes and achieve personal and team goals through excellent customer service and product knowledge. Thorough familiarity with inventory processes, including cycle counts and stock replenishment, optimizing stock levels and reducing operational inefficiencies. Advanced skills in utilizing retail point‑of‑sale systems and common software applications, aiding in efficient order processing and accurate data entry. Current forklift certification and other relevant qualifications that enhance operational efficiency and safety in warehouse and shipping environments. Ability to adapt to changing job requirements and manage multiple tasks effectively in a high‑paced environment, contributing to the team's overall performance.

Minimum Education

A high school diploma or equivalent is required for the Counter Sales position.

Preferred Education

An Associate Degree in Business Administration or a related field considered advantageous.

Minimum Years of Work Experience

Minimum of 2 years of relevant work experience.

Certifications

While certifications are not required for the position, the following are preferred: Forklift Operator Certification: Valid certification demonstrating proficiency in safely operating forklifts, enhancing operational efficiency in loading and unloading delivery vehicles. CPR and First Aid Certification: Certification indicating the ability to respond to potential emergency situations, promoting workplace safety.

Competencies

Demonstrates an unwavering commitment to customer satisfaction through attentive, courteous, and respectful interactions, ensuring a positive customer experience both in‑person and through various communication channels. Exhibits clear, concise, and efficient communication skills, crucial for relaying accurate information about products, pricing, and deliveries to customers, colleagues, and managers. Maintains a clean and orderly work environment, adeptly manages multiple tasks such as order entry, scheduling, and inventory management to optimize operations and meet deadlines. Utilizes basic computer and internet skills effectively for order processing and sales transactions, leveraging familiarity with company‑specific systems to ensure accuracy and efficiency. Pays meticulous attention to detail in creating sales orders and quotes, accurately assessing customer needs and measurements to ensure precise order fulfillment. Develops and maintains a foundational understanding of the company's product offerings, enabling informed recommendations and solutions that meet customer specifications and expectations. Proactively identifies and resolves issues related to product availability, order discrepancies, and logistics, enhancing operational flow and customer satisfaction. Engages positively with other team members through clear communication, mutual respect, and cooperative effort to achieve organizational objectives and maintain a harmonious work environment.

Salary

The base salary for this position typically falls within the range of $23.08 to $29.38 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.

Benefits

SRS Distribution offers additional competitive and non‑financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance‑based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.

Competitive salaries for all team members paid weekly
401(k) Retirement Plan with company matching
Employee Stock Purchase Plan
Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
Paid Parental Leave
Medical, Dental and Vision Benefits
Flexible and Dependent Care Spending Accounts
Company paid Life insurance and Short‑Term Disability
Additional Life Insurance and Long‑Term Disability also offered
Safety Program with Bonuses for our Drivers
Employee Referral Bonus Program

Job Location

- Englewood 8465 Concord Center Drive Englewood, CO 80112

Equal Employment Opportunity (EEO)

SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Get your free, confidential resume review.

or drag and drop your file here.