Counter Sales

Traction; Charlotte (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Traction stores are seeking a motivated counter sales associate to assist customers with heavy-duty parts questions and purchases in a fast-paced retail environment. You will greet customers, provide technical advice, and promote current promotions while maintaining a professional appearance.

Ideal candidates have heavy-duty parts background, strong communication skills, and a willingness to learn. Weekend availability and a valid driver’s license are preferred as part of a dynamic sales team.

Qualifications

• Must be 18 years of age or older.
• Weekend availability is required.
• Valid driver’s license may be required.
• Excellent customer service and written/verbal communication skills.

Responsibilities

• Greet and assist customers in-person or by phone.
• Operate cash register, computer and catalog systems; process daily paperwork.
• Explain features, benefits, and warranty information to customers.

Skills

Heavy Duty parts

Customer service

Communication skills

Retail sales

Willingness to learn

Tools

POS systems

Cash register

Job description

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion.

Responsibilities

• Assisting customers with their parts questions and needs (either in-person or via telephone)
• Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms
• Effectively communicating features, benefits, and warranty policy information to customers
• Effectively communicate current sales promotions
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problems
• Provide sales support, process customer stock orders
• Assist outside salesperson, as needed
• Perform all other associated tasks assigned by management

Qualifications

• Must be at least 18 years of age
• Prior Heavy Duty parts background or knowledge is preferred
• Exceptional customer service and communications skills (both written and verbal)
• A positive attitude and great personal drive
• A willingness and ability to learn in a fast-paced retail sales environment
• Availability to work on weekends
• Valid driver’s license

GPC is an equal opportunity employer.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.