Counter Representative - National Coatings & Supplies, Inc.

Ncsssi; Cedar Rapids (IA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

Life & Disability Insurance

Direct Deposit & biweekly payroll

Collaborative environment

Job summary

National Coatings & Supplies in Cedar Rapids, IA is seeking a Counter Representative to deliver friendly, knowledgeable service to our retail and professional auto body customers. You will pull stock, process orders, and invoice purchases using our electronic and paper catalogs while maintaining store displays and inventory accuracy.

Ideal candidates have a HS Diploma or GED, are capable of lifting up to 50 lbs, and bring 6 months of experience or a strong customer service mindset.

Qualifications

• HS Diploma/ GED is required or preferred.
• 6 months of experience preferred.
• Team player with exceptional customer service skills.
• General knowledge of Paint, Body & Equipment functions and purposes.
• Strong organizational, time management, and problem solving skills.
• Excellent attention to detail.
• Ability to lift at least 50 lbs.

Responsibilities

• Greet customers entering the store and assist via electronic/paper catalogs to identify, source, and invoice parts.
• Answer phone calls and serve in-store customers; handle special orders or non-stock products.
• Restock and maintain store displays in retail and stock areas.
• Assist with inventory control, stock adjustments and daily warehouse returns.
• Maintain a neat and orderly work area and support annual physical inventory.
• Other duties as assigned.

Skills

Customer service

Team player

Organizational skills

Time management

Problem solving

Attention to detail

Lifting 50 lbs

Education

HS Diploma/GED

Job description

Job Description

A National Coatings & Supplies Counter Representative will perform routine duties as they relate to providing excellent customer service. Utilizes the store's electronic cataloging and paper cataloging systems to serve retail and professional auto body customer base. Pulls items from stock, enters billing and credit invoices on the computer system.

Counter Representative Duties

• Greets the customers entering the store. Answers customer phone calls and serves in-store customers thru use of electronic and paper -cataloging system to identify, source, and invoice needed parts.
• Special orders or sources non-stock products as requested by customer.
• Re-stocks and maintains store displays both in retail display area and in store stock room.
• Works on inventory control, including stock adjustments and daily warehouse returns.
• Maintains work area in a neat and orderly manner.
• Assists in annual physical inventory.
• Other duties as assigned

Counter Representative Qualifications

• HS Diploma/ GED
• 6 months of experience preferred
• Team player with exceptional customer service skills
• General Knowledge of Paint, Body & Equipment functions and purposes.
• Strong organizational, time management, and problem solving skills
• Excellent attention to detail
• Ability to lift at least 50 lbs

What's in it for You?

• $18.00 per hour
• 401k Retirement Savings Plan
• Life & Disability Insurance
• Direct Deposit & biweekly payroll
• Collaborative environment where your input is valued daily

Come join a company where we are collaborative, fast-paced, innovative and challenging. National Coatings and Supplies is a privately held company headquartered in Raleigh, NC, with over 200 stores in 43 states. Our distribution platform serves a broad range of collision centers and industrial clients across the United States. In 2016, National Coatings & Supplies, the second largest industry distributor merged with Single Source, Inc, the third largest industry distributor. We have already almost doubled our growth and we show no signs of slowing down.

We are an Equal Opportunity/ Aff irmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Drug- free environment