Counter Parts Sales Representative - Driver

Fleetpride; Tampa (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

FleetPride, the nation’s largest distributor of heavy-duty parts, is seeking a Sales Specialist to service customers by phone or in person. You will identify needs, locate parts, and drive profitable sales.

Responsibilities include pricing, warranties, credits, catalogs, and occasional travel to customer sites to identify parts. Strong knowledge of catalogs and price sheets is essential for success.

Qualifications

• Minimum 2 years of sales experience; heavy-duty auto parts preferred.
• High school diploma or equivalent; valid driver's license required.
• Ability to read catalogs, price sheets, and product information.

Responsibilities

• Assist customers by phone or in person to identify and obtain parts.
• Locate ordered parts from warehouse or branch for customers.
• Set sales prices per company procedures.
• Process warranties and credits as needed.
• Prepare and present product catalogs and price information.
• Assist with special orders and emergency parts.
• Ensure display and catalogs are current and well organized.
• Travel to customers to identify parts when needed.

Skills

Active Listening

Communication

Time management

Reading Comprehension

Persuasion

Service orientation

Education

High School Diploma

Tools

Excel

Word

Outlook

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business!

Position Summary

To service customer by phone or in person through sales of heavy duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride. Work requires substantial knowledge of items sold.

Essential Tasks

1. Help determine and obtain heavy-duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
2. Locate and obtain ordered part for customer from central warehouse or branch.
3. Determine sales price for customers for each sale in accordance with company procedure.
4. Handle warranty or defective parts for customers in accordance with company procedure.
5. Write up approved charge sale in accordance with company procedure
6. Special order parts on an emergency basis when necessary and appropriate.
7. Process approved credits for customer when merchandise is returned.
8. Maintain confidentiality of pricing lists and structures as required by company procedure.
9. Answer customers’ questions about products, prices, availability, and product features.
10. Provide customers with product catalogs.
11. Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
12. Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
13. Ensure that product catalogs are current. Discard old ones and replace with new ones.
14. Deliver orders to customers on an infrequently assigned basis; parts delivery accounts.
15. Travel to customer’s location in order to provide assistance with identification of parts.

Skills

• Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
• Communicating: Conveying information to others in an effective manner.
• Time management: Managing one’s time and the time of others.
• Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
• Persuasion: Persuading others to change their minds or behavior.
• Service orientation: Actively looking for ways to help people.

Attributes

• Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.
• Written Comprehension: The ability to understand information and ideas presented in writing.
• Written Expression: The ability to communicate information and ideas in writing so others will understand.

Physical Demands: Handling of normal stock will include lifting or carrying parts in excess of 60 lbs. up to 15% of the time. Majority of lifting and carrying will involve parts between 5 and 60 lbs.

Environmental / Atmospheric Conditions: Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise Equipment OSHA approved steel toed safety shoes required from the first day of this job.

Education

• High School Diploma (or GED or High School Equivalence Certificate)
• Intermediate to advanced knowledge level of Windows (excel, word and outlook)

Professional Experience

• Minimum of 2 years experience in sales; sales of heavy-duty automotive parts preferred.

Certifications / Licenses

• Valid drivers’ license with clean driving record.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Headquartered in Irving, TX, FleetPride is the nation’s largest distributor of heavy duty parts and service in the independent heavy duty aftermarket.

FleetPride’s sophisticated network of over 450 locations, more than 110 service centers, and six distribution centers ensures customers get the parts and services they need, when and where they need them.

We also offer heavy duty expertise with some of the best and brightest people in the industry. FleetPride offers career opportunities for self-motivated professionals and now boasts more than 5,500 experts who are empowered and driven to create tailored solutions and solve problems for each customer’s unique needs.