Counter Help

Lupoli Companies; Chelmsford (MA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Lupoli Companies is hiring staff to provide quick and courteous service in our Chelmsford location. You will assist in kitchen tasks, maintain restaurant sanitation, and handle POS transactions including phone orders.

We’re seeking team players with a positive attitude who can thrive in a fast-paced setting, handle multiple tasks, and work varied shifts, including weekends and holidays. Training and opportunities to grow with the team are provided.

Qualifications

• Customer service experience preferred, especially in food service.
• Experience in a pizza shop or other food service is an asset.
• Ability to work in a fast-paced environment with speed and accuracy.
• Demonstrates teamwork, a positive attitude and customer-service focus.
• Willing to work varied shifts, including weekends and holidays.

Responsibilities

• Provide quick and courteous service to all customers.
• Help in the kitchen with folding pizza boxes, cutting pizzas, and food prep when needed.
• Maintain sanitation of restaurant: floors, tables, counters, restrooms.
• Communicate openly with supervisors and coworkers to ensure efficient operations.
• Handle point of sale tasks: cash, credit, and check sales, coupons; take phone orders.
• Assist guests with complaints with early intervention and notify manager on duty.
• Follow all food safety, sanitation, and hygiene guidelines.
• Perform other duties assigned by manager.

Skills

Customer service

Fast-paced environment

Multitasking

Team player

Positive attitude

Weekend availability

Job description

Description

Responsibilities

• Provide quick and courteous service to all customers.
• Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc.
• Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.
• Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the stores.
• Complete all tasks in the department including all aspects of point of sale; cash, credit and check sales, coupons. Take phone orders.
• Assist with guest complaints with early intervention and notify manager on duty immediately.
• Follow all food safety, sanitation and hygiene requirements, practices and guidelines.
• Other duties assigned by manager.

Requirements

Preferred Skills

• Customer Service experience, preferably in a pizza shop or other food service industry.
• Ability to work in a fast-past environment, multi-task and produce quality products with speed and accuracy.
• Team player, positive attitude, customer service focus.
• Availability to work varied shifts, including weekends and holidays.