Counter Driver Associate

SRS Distribution Inc.; Yarmouth (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Overtime during peak seasons

Competitive pay and benefits

Job summary

Heritage Landscape Supply Group is seeking a full-time Counter Sales with Backup Driver in Yarmouth, MA. The role involves accurate order entry, strong customer interaction, and supporting deliveries, inventory and logistics.

The position runs Monday through Friday with overtime during peak seasons. Responsibilities include customer service across channels, order creation, quotes, and coordinating truck deliveries, while maintaining inventory accuracy and participating in warehouse activities.

Qualifications

• Prior experience in a customer service or sales role is preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience with point-of-sale systems and order entry procedures.
• Capacity to lift up to 75 lbs regularly and work overtime during peak seasons.

Responsibilities

• Provide exceptional customer service via phone, email, and in-person consultations.
• Process and manage customer transactions at the sales counter and ensure accurate order fulfillment.
• Create detailed sales orders and quotes using customer measurements.
• Coordinate and schedule truck deliveries to ensure timely logistics.
• Assist with inventory management including cycle counts, picking, staging, replenishment, and shipping/receiving.

Skills

Customer service

Sales experience

POS system

Order entry

Basic computer skills

Bilingual English/Spanish

Education

High school diploma

Tools

Forklift operation

Job description

Job Overview

Heritage Landscape supply is seeking a full-time Counter Sales w/Backup Driver duties is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This fulltime role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Key Responsibilities

Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times. Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment. Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy. Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction. Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

Minimum Qualifications

Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience. Proficiency in basic computer operations and internet navigation. Experience or familiarity with point-of-sale systems and order entry procedures. Capability to handle physical demands, including lifting to 75 lbs regularly-50 lbs on a repetitive basis. Covers Back-up Driver responsibilities in a non-regulated truck. Ability to work in varied conditions, including warehouses and outdoor environments. Willingness and ability to work overtime as needed during the peak season. Capability to pass a pre-employment drug test, driving and background screening. Bilingual proficiency in English and Spanish preferred, not mandatory. Forklift operation experience is a plus. A high school diploma or equivalent of experience and education.

Salary

The base salary for this position typically falls within the range of $19.00 to $20.91 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.

Benefits and Perks

• SRS Distribution offers additional competitive and non-financial benefits.
• Hourly associates may be eligible for overtime based on business needs.
• Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
• All benefits subject to eligibility.
• Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program Heritage Landscape Supply Group is a people-first company built to attract and retain the industry's best talent at every level.

Job Location

Stateline Irrigation Supply - Yarmouth 1 Huntington Avenue Yarmouth, MA 02664

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

Accommodations for Applicants with Disabilities

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Company Culture and Mission

Heritage Landscape Supply Group is a people-first company built to attract and retain the industry's best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let's build a legacy together of our vision to form the nation's leading family of independent landscaping and irrigation product distributors. Heritage Landscape Supply Group is a wholly owned subsidiary of The Home Depot. Find out more at www.heritagelandscapesupplygroup.com.