Counter Attendant - FT

Chicken Ranch Casino; Jamestown (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Paycom - ATS in Jamestown, CA is hiring a full-time team member to provide friendly guest service, take orders, and keep dining areas clean in a fast-paced setting.

Responsibilities include promoting loyalty programs, processing payments, ensuring food safety, stocking supplies, and collaborating with teammates to maintain smooth operations.

Experience in casual dining is preferred; ServSafe/Food Handler training is a plus. The role offers $19.00 per hour with reliable hours.

Qualifications

• Must have 1+ years in casual dining or equivalent
• ServSafe/Food Handler’s training required or obtainable on the job
• Ability to take accurate orders and handle cash transactions
• Strong communication and teamwork skills
• Maintain cleanliness and food safety standards

Responsibilities

• Provide friendly guest service and take orders.
• Promote loyalty programs to guests.
• Process payments and balance cash drawer.
• Ensure clean dining areas and proper food handling.
• Stock supplies and assist with opening/closing tasks.
• Collaborate with team to maintain smooth operation.

Skills

Guest service

Communication

Teamwork

Food safety

Cash handling

Order taking

Problem solving

Independence

Attention to detail

Education

ServSafe/Food Handler’s training

RBS training

Job description

Job Details

Job Location: Jamestown, CA 95327, Position Type: Full Time, Salary Range: $19.00 - $19.00 Hourly, Job Shift: Any, Position Summary

Position Functions

Essential Functions

• Provide exceptional Guest service to all Guests and Team Members.
• Promote the Players Club loyalty program to Guests.
• Take and prepare Guests’ orders accurately and efficiently.
• Ensure that all areas are clean, including but not limited to cleaning tables and floors and removal of dishes, cups, tableware, and debris.
• Ensure proper food handling procedures are followed, including wrapping, labeling, dating, stocking, storing, rotating, and checking the temperature of products.
• Process payments and monitor cash drawers for the business while keeping the drawer balanced.
• Retain menu and product knowledge, and address Guest inquiries.
• Stock supplies and restock inventory, such as napkins, straws, and condiments.
• Collaborate with other Team Members to maintain a smooth operation.
• Complete all side work and opening/closing tasks.
• Monitor and maintain food safety standards.
• Restock and organize Food and Beverage supplies as needed using FIFO (First In, First Out method).
• Other duties as assigned.

Skills

• Demonstrate strong listening and communication skills.
• Demonstrate problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrate a flock mentality, focused on teamwork and collaboration with others.
• Provide exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
• Drive to exceed expectations while remaining accountable and fair.
• Demonstrate familiarity of all the different ways to cook an egg.

Qualifications

Minimum Requirements

• Must be at least 18 years of age.
• 1+ years of casual dining experience in a high-volume hospitality atmosphere.
• Must possess or be able to complete RBS and ServSafe/Food Handler’s training program and certification.

Preferred Qualifications

• 2+ years of casual dining experience in a high-volume hospitality atmosphere.

Disclaimer

This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.