Counter Assistant

AAMCO Transmissions, Inc.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive service provider seeks a Counter Assistant in Philadelphia to manage day-to-day operations, including customer communication, service sales, and inventory management. The role emphasizes customer service and multi-tasking in a fast-paced environment, with growth opportunities available.

Benefits

Competitive Compensation

Ongoing training and field support

Qualifications

• Maximum of 2-3 years of office experience.
• Strong commitment to customer service and relationship building.
• Energetic team player with a goal-oriented attitude.

Responsibilities

• Assisting in the selling of services.
• Keeping customers updated on the status of their vehicles' repairs.
• Delivering high-quality customer service.

Skills

Customer Service

Interpersonal Skills

Multi-tasking

Job description

A Counter Assistant takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

Position Responsibilities:

• Assisting in selling of services
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive Compensation
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!

Job Requirements:

• Maximum of 2-3 years of office experience
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player