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Count Team Attendant ($16/hr)

Rosie’s Gaming and Colonial Downs

Virginia

On-site

USD 10,000 - 60,000

Part time

9 days ago

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Job summary

A leading gaming and entertainment company seeks a Count Team Attendant responsible for cash handling, ensuring compliance with policies, and providing exceptional guest service. This part-time role involves working in a fast-paced environment, requiring strong attention to detail and teamwork. Ideal candidates will possess a high school diploma, experience in cash handling, and a commitment to confidentiality.

Qualifications

  • Must have a high school diploma or GED certificate.
  • Experience in cash handling environment preferred.
  • Familiarity with Microsoft Office applications is a plus.

Responsibilities

  • Provide next-level guest service and foster Team Member support.
  • Collect drop boxes from slots and reconcile amounts.
  • Prepare paperwork to support and reconcile all transactions.

Skills

Customer Service
Confidentiality
Problem Solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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About Colonial Downs Group

Colonial Downs Group (CDG), owned and operated by Churchill Downs Incorporated, consists of several distinct brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We are always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

  • Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
  • Responsible for fostering an environment of support and motivation for Team Members.
  • Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
  • Performs drop by collecting drop boxes from slots and table games in strict adherence to Internal Control Policies and Procedures.
  • Records accurate count of each box in count system/sheet and reconcile amounts with other count Team Members.
  • Complies with all department and company policies, procedures, internal controls and government regulations.
  • Prepares all necessary paperwork to support and reconcile all money and vouchers collected and counted.
  • Works with count machines and coin rollers in accordance with departmental and manufacturer guidelines.
  • Assists other count Team Members in moving the box cart with a maximum four hundred (400) pounds, multiple times per week.
  • Counts and verifies all bundled and loose cash transactions to and from the cashier.
  • Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
  • Keeps position supervisor informed of relevant activities.
  • Other duties as assigned.


About Colonial Downs Group

Colonial Downs Group (CDG), owned and operated by Churchill Downs Incorporated, consists of several distinct brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We are always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Essential Duties And Responsibilities

  • Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
  • Responsible for fostering an environment of support and motivation for Team Members.
  • Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
  • Performs drop by collecting drop boxes from slots and table games in strict adherence to Internal Control Policies and Procedures.
  • Records accurate count of each box in count system/sheet and reconcile amounts with other count Team Members.
  • Complies with all department and company policies, procedures, internal controls and government regulations.
  • Prepares all necessary paperwork to support and reconcile all money and vouchers collected and counted.
  • Works with count machines and coin rollers in accordance with departmental and manufacturer guidelines.
  • Assists other count Team Members in moving the box cart with a maximum four hundred (400) pounds, multiple times per week.
  • Counts and verifies all bundled and loose cash transactions to and from the cashier.
  • Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
  • Keeps position supervisor informed of relevant activities.
  • Other duties as assigned.


Regulatory And Compliance Responsibilities

  • Attend required training sessions offered by the Company.
  • Obtain and retain required license(s).
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
  • Have knowledge of the Property’s programs to address problem gaming.
  • Report any acts of wrongdoing of which the Team Member may have knowledge.


Position Qualifications

  • High school diploma or GED certificate required.
  • Experience in cash handling environment preferred.
  • Experience in Microsoft Office applicants and menu-driven programs preferred.


CERTIFICATES, LICENSES, AND REGISTRATIONS

  • Must be able to obtain and maintain a Virginia Racing Commission Racing license


Physical Requirements & Working Conditions

  • The Team Member must be able to work in a fast-paced and stressful environment.
  • While performing the duties of this job, the Team Member is frequently required to complete repetitive motions, manual dexterity, hand-eye coordination, standing, bending, teamwork, basic math skills, use of a 10-key calculator, and currency counter.
  • The Team Member may also be required to lift, push, and pull up to 25lbs.
  • The Team Member is sometimes required to work with other Team Members in moving the box cart with a maximum of 400lbs.
  • The Team Member may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is moderate to loud.
  • The work environment may vary in levels of crowds, noise, and smoke.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#colonialdowns
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Human Resources
  • Industries
    Hospitality

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