COUNT ROOM REPRESENTATIVE

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Hollywood Casino at Greektown in Detroit is seeking a detail-oriented team member to handle pit, slot and count-room duties. You will count, reconcile cash and inventory, and manage drop boxes while following Michigan Gaming Regulations. Strong English communication and teamwork are essential.

Role focuses on accuracy, security of keys, and cooperation with count room staff. Prior experience in a gaming environment is a plus, with a commitment to safety and compliance.

Qualifications

• Excellent communication skills required and ability to read, write and communicate in English.
• Ability to use cage equipment and related counting systems.
• Capable of establishing and maintaining effective working relationships with staff.
• Proficient with calculators, computers, and surveillance-related processes.

Responsibilities

• Counts and balances all pit, slot and controlled counts as required.
• Reconciles cash, markers, inventory and adheres to gaming policies.
• Remove and replace drop boxes from slot machines and manage drop boxes.
• Open count room drop boxes and verify contents for accuracy.
• Maintain control of sensitive keys and ensure security procedures.

Skills

Communication

English proficiency

Teamwork

Cage equipment

Detail oriented

Tools

Calculators

Computers

Telephone

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Counts and balances all pit, slot and controlled counts as deemed necessary. Reconciles cash, markers, inventory and adheres to all Gaming Control Regulation's procedures and policies. Essential Functions - Remove and replace drop boxes from slot machines and place boxes on a storage cart - Remove count room drop boxes from storage cart. - Open count room drop boxes and empty contents on count tables. - Show empty drop boxes to count room team members and TV surveillance cameras. - Separate currency from paperwork. - Bundle currency for verification by currency counter. - Complete paperwork. - Complete Audits in count room. - Reset table drop box and slot currency accept on drop boxes. - Maintain control of sensitive keys. - Comply with all Michigan Gaming Regulations and count room procedures. - Other job-related duties as assigned.

BRING US YOUR BEST.

• Excellent communication skills required. - Ability to understand and comply with state, federal, Company and departmental rules, regulations, policies and procedures. - Ability to read, write and communicate in English. - Ability to use all cage equipment. - Ability to establish and maintain effective working relationship with all staff. - Requires the use of calculators, computers, telephone, and vacuum cleaner.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer