Counselor - Technical

Rich Products Corporation; Kentucky; Remote; USD 64,000 - 87,000; Full time

Job summary

A family-owned food company is seeking a Counselor - Technical to provide product demonstrations and training. Key responsibilities include building relationships with retailers and achieving sales targets. The ideal candidate possesses a strong background in retail bakery and excellent communication skills. This role requires travel up to 75% and offers competitive compensation and benefits.

Benefits

Competitive compensation

Paid time off

Parental leave

Family planning support

Volunteering opportunities

In-house taste tests

Qualifications

• Minimum 5 years of retail bakery experience, focusing on product training and in-store bakery merchandising preferred.
• Demonstrated ability to lead and facilitate key customer interactions.
• Strong PC proficiency to include Microsoft Office Word, Excel, and PowerPoint.

Responsibilities

• Provide technical support to internal and external customers through product demonstrations, ideation, and training.
• Develop and maintain close business relationships with key retailers and provide training and merchandising expertise.
• Support attainment of annual sales and profit targets.

Skills

Retail bakery experience

Customer interaction

Solid communication skills

Microsoft Office proficiency

Education

High School diploma

Associate's degree in culinary arts

Tools

Microsoft Office

Job description

Counselor - Technical

Location: OH, US

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size.

Provide technical support to internal and external customers through product demonstrations, ideation and training.

• Plan, develop and provide training on all products at customer locations, including Brokers.
• Support attainment of annual sales and profit targets in conjunction with Sales Manager expectations.
• Develop and maintain close business relationships with key retailers and provide training and merchandising expertise.
• Assist Sales Managers and Brokers at food shows, sales meetings and industry events.
• Provide support for new store openings.
• Provide product expertise and pull-through sales opportunities.
• Develop prospect list for new product placement opportunities with assigned account(s).
• Provide overall/new product training.

Knowledge, Skills, and Experience

• High School diploma, associate's degree in culinary arts preferred.
• Minimum 5 years retail bakery experience, focusing on product training and in-store bakery merchandising preferred
• Demonstrated ability to lead and facilitate key customer interactions.
• Solid written and verbal communication skills to include solid presentation skills.
• Strong PC proficiency to include Microsoft Office Word, Excel and PowerPoint.
• Up to 75% travel
• Pastry Chef certification and/or experience a plus.

Compensation

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (Rich's), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential and location.

Annual Range/Hourly Rate

$64,190.91 - $86,846.53

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [e-mail] if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Paid time off
• Parental leave
• Family planning support
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!

Because in the company of family, all things are possible.