Counselor in Charge

State of North Carolina; Durham (IL); On-site; USD 50,000 - 88,000; Full time

Benefits offered by this job

Excellent benefits

Paid vacation and leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking a Rehabilitation Counselor Supervisor to lead the Durham unit, overseeing day-to-day operations, supervisor duties, and casework oversight for a small team. The role focuses on delivering quality rehabilitation services and achieving unit goals.

Responsibilities include staff development, budget and performance management, and coordination with the Unit Manager to ensure productive, compliant service delivery and strong

Qualifications

• Master’s degree in rehabilitation counseling or counseling from an accredited institution and two years of experience as a rehabilitation counselor.
• CRCC certification and two years of rehabilitation counseling experience; equivalent education/experience acceptable.

Responsibilities

• Supervise daily operations of the Durham office and lead a team of counselors and staff.
• Assist in job development, placement, and rehabilitation plan delivery.
• Manage budget, performance, and staff development initiatives.
• Provide guidance and training to subordinate staff and handle additional assignments as needed.

Skills

Casework methods

Rehabilitation counseling

Legal compliance (federal/state)

Data interpretation (medical/psych)

VR policy/training skills

Education

Master’s degree in rehabilitation counseling

CRCC certification (or equivalent)

Job description

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Rehabilitation Counselor Supervisor (NS)

Position Number

60055280

Grade

NC13

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is located in Durham County, Durham unit office. This position provides leadership and day to day administrative operation of the Durham office, The Counselor in Charge will assist the Unit Manager with work which involves planning, implementing, and evaluating the technical and administrative components of a diverse rehabilitation program’s day-to-day operations.

The Counselor in Charge also works with the Unit Manager and staff to achieve unit goals for productivity and quality customer service. This position will be responsible for daily supervision, leadership and assigned casework supervision and approval for Rehabilitation Counselors and other assigned staff. This position directly supervises 5 Rehabilitation Counselors with a general caseload, 2 Casework Technicians, and 1 Human Services Coordinator.

Job responsibilities include the following:

• Assist individuals on the caseload with job development, job placement and other services to complete a rehabilitation plan for employment.
• Administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage area, budget development and performance management/improvement.
• Staff development/training, and consultation/technical assistance to subordinate staff
• Work may include other related assignments as determined by Unit Manager

Knowledge Skills and Abilities/Management Preferences

• In-depth knowledge of casework methodology and techniques of rehabilitation counseling
• Knowledge of federal and state laws governing the delivery of rehabilitation or independent living
• Demonstrated ability to interpret medical and psychological data in planning and developing rehabilitative services
• Proven ability to establish and maintain effective working relationships with consumers, family members, and various professional and specialty services involved in the rehabilitation process.
• Knows VR policy/procedure and can train and work with inexperienced counselors.

Salary Range

$50,088.00-$87,654.00

Recruitment Range

$67,000.00 - $78,263.00

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of your application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; or Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; or an equivalent combination of education and experience. Necessary Special Requirement: Successful completion of the agency requirements for independent counselor status.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.