Counselor in Charge (CIC)

Health & Human Services; North Carolina; Hybrid; USD 50,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks a Rehabilitation Counselor Supervisor for the Wilmington Unit to oversee vocational rehabilitation services for eligible individuals with disabilities and guide caseloads per state and agency policies.

The role involves supervising counselors, developing rehabilitation plans, providing job placement support, and building networks with providers and community resources.

Qualifications

• Master’s degree in rehabilitation counseling or counseling from an accredited institution and two years of experience as a rehabilitation counselor.
• CRCC certification and two years of rehabilitation counseling experience.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Develop and supervise individualized plans of rehabilitation services for eligible consumers.
• Oversee provision of planned services and ensure adherence to policies.
• Provide guidance and counseling and job placement assistance; monitor caseloads and outcomes.
• Build networks with service providers, employers, and community resources.
• Perform administrative duties including documentation, budgeting, and staff meetings.

Skills

Supervision

Client relationships

Education

Master’s degree in rehabilitation counseling

CRCC certification

Tools

Job description

Rehabilitation Counselor Supervisor (NS)

Position Number: 60055069 Grade: NC13 Location: Wilmington Unit (New Hanover County)

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Counselor in Charge is located in the Wilmington Unit (New Hanover County) and is responsible for providing vocational rehabilitation services to eligible individuals with disabilities, supporting them in achieving and maintaining competitive employment. The role manages a high volume of monthly referrals and delivers services in accordance with State, Federal, and Agency policies and guidelines. The incumbent exercises independent judgment in casework decisions, except in instances requiring approval by the Unit Manager, Chief of Policy, or other designated authority. This position also provides guidance and instruction to assigned counselors on casework issues, reviews and approves casework for designated Rehabilitation Counselor I staff, and monitors assigned caseloads for outcome goals, budgets, and overall program management. Caseload assignments for casework approval are determined by the Unit Manager based on unit needs.

• Develop and implement individualized plans of rehabilitation services for eligible consumers,
• To orchestrate and oversee the provision of planned services,
• To directly provide guidance and counseling and job placement assistance,
• To develop and maintain networks of service providers, employers, and community resources,
• To engage in various administrative duties (including case service documentation, caseload management, program and fiscal planning, and staff and other administrative meetings),
• To participate in training and professional development activities.
• Provide casework supervision for non-independent counselors as assigned.
• Provide casework consultation and approval of successful outcomes to all counselors as designated and ensures services are provided to eligible consumers.

Salary & Benefits

Salary Grade Range: $50,088 - $87,654 Recruitment Range: $50,088 - $72,000 Hybrid teleworking schedule includes weekly onsite work hours.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information.

Qualifications

Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; or Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; or an equivalent combination of education and experience. Necessary Special Requirement: Successful completion of the agency requirements for independent counselor status.

Applicants who possess the following skills are preferred: Ability to independently manage and supervise a small program of rehabilitation services; Ability to establish and maintain effective working relationships with clients, family members, peer professional and subordinate professional/support staff.

Posting closes at 11:59 p.m. the night before the closing date. Position is funded in part through federal funds.

Additional Information

Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference: Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations: Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Equal Opportunity Employer

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Contact

CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at [e-mail].