Counselor in Charge

Health & Human Services; North Carolina; On-site; USD 43,000 - 76,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking a Rehabilitation Counselor Supervisor to assist the Unit Manager in Guilford County, Greensboro. You will supervise counselors, oversee casework, and help ensure quality service delivery and program goals.

Responsibilities include developing staff, training, and providing technical assistance while coordinating with the Unit Manager and other staff to meet productivity targets and customer service standards in a diverse

Qualifications

• Master’s degree in rehabilitation counseling or counseling with two years of experience.
• CRCC certification with two years of experience.
• Successful completion of agency requirements for independent counselor status.
• Knowledge of VR policy/procedure.

Responsibilities

• Assist individuals on the caseload with job development, job placement and other services to complete a rehabilitation plan for employment.
• Administrative management tasks including casework approvals to ensure quality service delivery for the assigned coverage area, budget development and performance management/improvement.
• Staff development/training, and consultation/technical assistance to subordinate staff.
• Work may include other related assignments as determined by Unit Manager.

Skills

Casework methodology

Rehabilitation counseling

Rehabilitation laws

Medical/psych data interpretation

Relationship building

VR policy/procedure

Train counselors

Education

Master's degree in rehabilitation counseling

CRCC certification

Job description

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Rehabilitation Counselor Supervisor (NS) Position Number 60055019 Grade NC13

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is located in Guilford County, the Greensboro unit office. The Counselor in Charge will assist the Unit Manager with work which involves planning, implementing, and evaluating the technical and administrative components of a diverse rehabilitation program’s day-to-day operations. The Counselor in Charge will work with the Unit Manager and staff to achieve unit goals for productivity and quality customer service. This position will be responsible for daily supervision, leadership and assigned casework supervision and approval for Rehabilitation Counselors and other assigned staff.

Job responsibilities include the following

• Assist individuals on the caseload with job development, job placement and other services to complete a rehabilitation plan for employment.
• Administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage area, budget development and performance management/improvement.
• Staff development/training, and consultation/technical assistance to subordinate staff.
• Work may include other related assignments as determined by Unit Manager.

Salary Range

Salary Range: $43,267.00-$75,718.00

Recruitment Range: $57,000.00 - $67,606.00

Internal Posting- This Is An Internal Posting Open Only For Current North Carolina Department Of Health And Human Services Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.

Management Preferences are not required, but applicants that possess these skills are preferred

• Knowledge of casework methodology and techniques of rehabilitation counseling.
• Knowledge of federal and state laws governing the delivery of rehabilitation or independent living services.
• Demonstrated ability to interpret medical and psychological data in planning and developing rehabilitative services.
• Proven ability to establish and maintain effective working relationships with consumers, family members, and various professional and specialty services involved in the rehabilitation process.
• Knows VR policy/procedure and can train and work with inexperienced counselors.

Posting Information

Position is funded in part through federal funds. Posting closes at 11:59 p.m. the night before the end date.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

Video: https://youtu.be/4QUy2w9B6AU

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Equal Opportunity Statement

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

We invite all potential applicants to apply for positions for which they may be qualified.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Eligibility and Background Check

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Veterans and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor; OR Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor; or an equivalent combination of education and experience.

Necessary Special Requirement: Successful completion of the agency requirements for independent counselor status.

Recruiter

Recruiter: LaWanna Baker Contact: DHHS Workday Support Form

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

State Application Resources / Frequently Asked Questions

Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting.