Counselor II - Mobile Crisis Call Center - FTE - Part-Time (Charleston)

Doc PersonalBeratung GmbH; Charleston (SC); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Job summary

South Carolina Department of Behavioral Health and Developmental Disabilities – Office of Mental Health in Charleston, SC, is hiring a Part-Time Counselor II (FTE 20 hours weekly). You will respond to crisis calls with cultural competence, support emergency services, and document to QA standards while collaborating with the Center and community.

The role requires a bachelor's degree in guidance, counseling, or social sciences and strong listening, writing, and multitasking skills.

Qualifications

• Bachelor's degree in guidance, counseling, or the social sciences is required.
• Good listening skills, writing skills, and multitasking abilities are essential.
• Experience in human services or social services programs is preferred.

Responsibilities

• Provide culturally competent responses to callers at the Mobile Crisis Call Center.
• Support emergency services with improved communication and procedures.
• Document according to expectations and maintain quality assurance.
• Collaborate with the Center and community to promote teamwork.
• Operate efficiently and meet organizational standards.
• Comply with policies, trainings, and regulations.

Skills

Listening skills

Written communication

Multitasking

Education

Bachelor's degree in guidance, counseling, or social sciences

Job description

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an FTE Part-Time Counselor II, 20 hours per week, who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) – Office of Mental Health, Charleston Dorchester Mental Health Center, 2100 Charlie Hall Blvd, Charleston, SC 29414.

Responsibilities For The FTE - Part-Time Counselor II

• Provide a quality response in a culturally competent manner to callers of the Mobile Crisis Call Center.
• Improve/follow communication, collaboration, and procedures in a support of the emergency services continuum of care.
• Knowledgeable of and accountable for documentation expectations.
• Demonstrate recognition of the importance of collaboration and teamwork within the Center and the community.
• Operate in an efficient and organized manner.
• Retain overall responsibility for meeting Quality Assurance standards.
• Comply with all OMH/CDMHC policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF policies, procedures, and regulations and all Federal and State laws as well as attend all trainings classified as mandatory by Federal and State regulations.

Minimum And Additional Requirements

• A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.

Additional Requirements

• This is an essential position and may require some after-hours work to help fill in when staff are out and/or position could be designed for after-hours or weekends.
• The employee is required to have a serviceable personal vehicle and a valid SC driver's license

Preferred Qualifications

• A bachelor's, master's or Doctorate degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling, or other behavioral discipline deemed equivalent by SCOMH.

Post Hire, Employees Must

• Have working knowledge of mental health principles and practices.
• Have experience working and/or education in the mental health field.
• Have good listening skills, good writing skills, and the ability to multitask.
• Have working knowledge of basic health and welfare services provided by other agencies in the community.
• Be able to screen, assess and consult with callers.
• Have experience in the crisis continuum of care a plus.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)
  • Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

FOR TEMPORARY POSITION POSTINGS (Average 30+ Hours Per Week)

The South Carolina Office of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

State Retirement Plan and Deferred Compensation Programs

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.