Counselor, Financial Aid and Scholarships

Anderson University; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Anderson University is seeking a full-time Financial Aid Counselor to support their Office of Financial Aid & Scholarships. This role involves providing individualized counseling to students about financial aid processes and assisting with the daily operations of the office.

The ideal candidate will have experience in financial aid and strong communication skills, along with a commitment to the institution's Christian mission. Proficiency in Excel and Microsoft Office is required.

Qualifications

• Knowledge equivalent to that gained through a bachelor’s degree and previous experience in financial aid.
• Proven knowledge of federal aid process and regulations.
• Strong oral and written communication skills.
• Exceptional organization and time management skills.

Responsibilities

• Provide individual counseling to students on financial aid.
• Handle intake and follow-up with students and parents.
• Perform calculations using American currency.
• Assist with daily operations of the Office of Financial Aid.

Skills

Knowledge of federal aid process

Proficiency in Excel

Strong communication skills

Problem-solving skills

Time management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Workday

Job description

Position Overview

Anderson University’s Office of Financial Aid & Scholarships invites applications for a full‑time position as Counselor. The Financial Aid Counselor supports the daily operations of the Office of Financial Aid & Scholarships while providing exceptional customer service to students and families.

Responsibilities

• Provide individualized counseling to students on all aspects of financial aid, including federal aid satisfactory academic progress, state scholarship eligibility, renewal and enhancement requirements, and professional judgment considerations.
• Handle intake and follow‑up with students and parents on items needed and/or incomplete, and assist with completion of verification of student ISIR data as required.
• Perform basic mathematical calculations using American currency and present information effectively in one‑on‑one or group settings.
• Assist with daily operations of the Office of Financial Aid & Scholarships as needed.

Qualifications

• Knowledge equivalent to that gained through a bachelor’s degree and previous experience in financial aid, student services, or related field.
• Proven knowledge of federal aid process and regulations.
• Proficiency in Excel, Microsoft Office, and familiarity with Workday, Department of Education, or similar systems is desired.
• Strong oral and written communication skills, exceptional organization, time management, and attention to detail combined with strong interpersonal skills.
• Capacity to analyze and solve problems related to financial aid.
• Commitment to supporting the academic excellence and Christ‑centered mission of Anderson University.

EEO Statement

Anderson University does not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University‑administered programs. As a Christian institution of higher education, Anderson University is entitled to certain religious accommodations under federal and state law, including Title IX of the Education Amendments Act and Title VII of the Civil Rights Act.