Counselor Aide - 000F3 (HOR005) - Mon-Fri 8AM-4PM

WELLLIFE NETWORK INC; New York (NY); Presencial; USD 21 593 - 30 754; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

401k retirement plan (with matching)

Paid time off and holidays

Resumo da oferta

WellLife Network in Brooklyn, NY, is seeking a staff member to maintain facility and resident files, handle telephone contracts, and provide direct service to residents across residences, day treatments, and habilitation facilities.

The role involves supervised or unsupervised contact, crisis intervention, medication management assistance, meal supervision, training in daily living activities, and travel to multiple sites as needed. A high school diploma is preferred.

Qualificações

• High school diploma or equivalency preferred.
• Secretarial experience, working with MH population preferred.
• Experience in direct care preferred.
• NewYork State driver's license required.

Responsabilidades

• Maintain facility records and resident files (typing, filing, Xeroxing).
• Transcribe and type facility correspondence and forms.
• Answer telephone calls during shift and log messages.
• Make telephone contact and appointments as directed by supervisor.

Conhecimentos

Customer service

Documentation

Telephone handling

Crisis intervention

Typing

Formação académica

High School Diploma

Ferramentas

Typing

Filing

Descrição da oferta de emprego

Job Details

Job Location: Horizon - Brooklyn, NY 11233

Education Level: High School

Salary Range: $19.46 - $19.46 Hourly

Position Summary

Maintain facility and resident files, handle telephone contracts and provide direct service to residents. This position may have supervised or unsupervised contact and/or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.

Essential Accountabilities

• Maintain all facility records and files, including resident files (typing, filing, Xeroxing).
• Transcribe and type all facility correspondence and forms.
• Answer all telephone calls during scheduled shift. Record all telephone calls and messages in a daily telephone log.
• Make telephone contact and appointments as directed by supervisor(s).
• Attend staff meetings and other meetings as directed by supervisor(s). This will require the ability to travel to other sites.
• Provide crisis intervention to residents as needed.
• Medication Management and Training – monitor, supervise, and record residents' self-administration of medication.
• In the absence of the cook, ensure with client coordinator that lunch preparation, supervision, and clean up are completed.
• Assist in the provision of direct care services to residents, including planning and implementation of treatment goals and training that develop and enhance activities of daily living skills:
• Budgeting
• Grooming
• Nutritional planning
• Use of public transportation/travel training
• Use of community resources/community integration
• Shopping/menu planning
• Housekeeping
• Socialization skills
• Physical health maintenance
• Assertiveness/self advocacy training
• Monitor residents’ progress. Tasks essential to those duties include, but are not limited to: seeing, hearing, and observing residents, performing manual tasks, reading and writing documentation, lifting, climbing and descending stairs, traveling, boarding agency vehicles, using public transportation (bus, subway), and using the telephone to make and receive calls.
• Ability to count/add/subtract and manage money.
• Must be able to read typed and written correspondence, clinical notes, communication logs, staff meeting minutes, doctors' orders, fire drill logs, and be able to write and use telephone.
• Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of providing feedback.
• Able to lift/carry packages and boxes of supplies; as well as clients if necessary.
• If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform techniques taught in each area a required function of the position: AMAP, CPR, and First Aid.

Other Responsibilities

• Participate in activities of other staff members in their absence or during periods of staff shortage (i.e., cook, clerical, direct care counselor).
• Represent the C.R. at meetings, trainings not otherwise specified.
• Ability to work flexible schedule as work schedules and location are subject to change.
• Drive facility vehicle when the need arises.
• Maintain confidentiality at all times.
• Other duties as assigned by supervisor.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions.

About WellLife Network

WellLife Network is one of the region's most impactful nonprofit human services organizations, serving more than 25,000 individuals each year. Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support. We believe every person deserves dignity, respect, and the opportunity to thrive—and we reflect that in everything we do.

Qualifications

High school diploma or equivalency diploma preferred. Secretarial experience, working with MH population preferred. Experience in direct care preferred. NewYork State driver's license required.